Himalayas logo
CSGCS

Lead Architect

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

CSG

Employee count: 5000+

Malaysia only

We are seeking an experienced and visionary Lead Architect with over 15 years of experience in Product Development and Architecture. This leadership role requires a seasoned professional to lead architectural discussions, drive innovation, and oversee the design and implementation of complex telecom solutions. The successful candidate will collaborate with internal and external stakeholders to align technical solutions with business goals while fostering innovation and mentorship within the architecture team.

Key Responsibilities:

  • Lead Architectural Discussions: Define and drive architectural decisions for telecom product development by collaborating with stakeholders to establish and document solution requirements.
  • End-to-End Solution Ownership: Architect, design, and document complex systems, ensuring seamless integration of CSG and third-party products.
  • Technical Vision: Define and communicate the overall technical vision and solutions architecture, aligning with business objectives.
  • Innovation and Research: Identify and drive innovation opportunities, researching emerging technologies to enhance product capabilities.
  • Architectural Alignment: Ensure architectural solutions are scalable, robust, and aligned with the organization's strategic goals.
  • Team Leadership: Lead, mentor, and support the architecture team, fostering professional growth and collaboration.
  • Oversight and Guidance: Conduct architectural reviews, guide development teams, and ensure high-quality solution delivery.
  • Framework Development: Design frameworks, systems, and processes that establish compatibility across hardware and software platforms.
  • Problem-Solving: Identify, analyze, and resolve system design weaknesses, ensuring optimal performance and reliability.
  • Strategic Contribution: Influence the development of future products by contributing to architectural frameworks used across multiple systems.

Key Skills and Qualifications:

  • 15+ years of experience in Product Development and Architecture with a strong focus on architecture and technology leadership, preferably Telecom.
  • Proven expertise in architecting, designing, and implementing complex systems in a telecom environment.
  • Exceptional ability to define processes for technical platforms and system specifications.
  • Deep understanding of hardware/software compatibility, system interfaces, and business application prototypes.
  • Strong problem-solving and analytical skills with a track record of resolving system design challenges.
  • Effective communicator capable of articulating technical vision to diverse stakeholders.
  • Experience leading and mentoring architecture teams, fostering innovation and collaboration.
  • In-depth knowledge of emerging telecom technologies and trends.

Preferred Skills:

  • Experience in cloud technologies (e.g., AWS, Azure, or Google Cloud).
  • Familiarity with microservices architecture and containerization technologies (e.g., Docker, Kubernetes).
  • Expertise in Agile development methodologies and tools.

Additional Information:

  • Opportunity to lead strategic initiatives and influence the future of telecom product development.
  • Work in a dynamic and collaborative environment with industry-leading professionals.

Location(s):

Malaysia RemoteIndia Remote

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

Malaysia +/- 0 hours

About CSG

Learn more about CSG and their company culture.

View company profile

CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.

Meet CSG

Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey.

That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.

We make experiences extraordinary.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. We’re with you and your customers every step of the way, and at every stage of the customer lifecycle. We can consult with you on customer needs, design a front-facing customer experience and deliver the back-office systems to back it up. And we wrap it all in our managed services and CX consultancy to continue fine-tuning and improving interactions and operations.

The impact of our solutions isn’t always seen, but it’s felt. When a teenager tops up their cell phone plan to stay on the phone with their grandparents a little longer, that’s CSG. When someone gets a reminder that their vital medication is ready for pickup, CSG helps make that happen. And when someone pays directly from their bank account to avoid processing fees, yes, that’s CSG too.

Employee benefits

Learn about the employee benefits and perks provided at CSG.

View benefits

Unlimited vacation

Take the time you need to unwind.

Retirement benefits

Immediately vested 5.5% 401(k) match.

Equity benefits

Employee stock purchase plan at 15% off.

Healthcare benefits

Healthcare benefits starting from day one.

View CSG's employee benefits
Claim this profileCSG logoCS

CSG

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

74 remote jobs at CSG

Explore the variety of open remote roles at CSG, offering flexible work options across multiple disciplines and skill levels.

View all jobs at CSG

Remote companies like CSG

Find your next opportunity by exploring profiles of companies that are similar to CSG. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan