CrowdGen by AppenCA

Vietnamese Language QA Analyst

CrowdGen is a platform that allows individuals to earn money while contributing to the training and improvement of AI technologies through various online tasks.

CrowdGen by Appen

Employee count: 5000+

Vietnam only
Project Overview: Join an exciting long-term opportunity in the e-commerce space! This project focuses on enhancing the performance of an intelligent FAQ Bot customer service solution. You will help identify system issues, propose improvements, and evaluate responses from a full-cycle perspective.
Responsibilities:Annotate and evaluate e-commerce-related text dataIdentify issues across the system and contribute to solution analysisHelp improve the accuracy and effectiveness of an AI-powered customer service bot
Qualifications:Native Vietnamese speakerCurrently located in European regions or in United Kingdom, Brazil, Canada, Israel, Japan, South Korea, Philippines, or MalaysiaExperience in the e-commerce and/or customer service industry preferredQA/Quality Analyst background is a plus, not requiredEnglish proficiency: Minimum B2 levelMust have access to a laptop or desktop (Windows 10 or later, macOS, or Linux)
Duration: Start Date: August 2025 End Date: January 2026 (6-month engagement) Expected Workload: 4–8 hours/day


Next Step: Before onboarding, please complete this short survey so we can understand your availability and experience: 🔗 https://forms.office.com/r/cYfQjTwCwM


Apply now and help shape the future of e-commerce customer service through AI!



This role is a project-based opportunity with CrowdGen, where you will join the CrowdGen Community as an Independent Contractor. If selected, you will receive an email from CrowdGen regarding the creation of an account using your application email address. You will need to log in to this account and reset the password, complete the setup requirements, and proceed with your application for this project-based role.
Make an impact on the future of AI – apply today and start contributing from the comfort of your home.

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Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Vietnam +/- 0 hours

About CrowdGen by Appen

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CrowdGen is an innovative platform that allows individuals to earn money by contributing to the development of artificial intelligence. This platform provides a unique opportunity for anyone – from students and stay-at-home parents to professionals and retirees – to join a global community of over one million remote members. The tasks available on CrowdGen range from enhancing virtual reality technologies to fact-checking social media posts, ensuring there's something for everyone, regardless of skill level or background.

In 2022, CrowdGen contributors earned over $157 million, highlighting the platform's effectiveness in providing real income opportunities. Participants can work remotely at their own convenience, selecting projects that fit their schedules while receiving competitive pay. The platform is designed to be user-friendly, with comprehensive guides and resources available to aid contributors in completing tasks successfully. CrowdGen prides itself on a commitment to ethical AI development and believes in fair compensation for all work done on the platform, fostering a supportive and healthy work environment.

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CrowdGen by Appen

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CrowdGen by Appen hiring Vietnamese Language QA Analyst • Remote (Work from Home) | Himalayas