United States onlyWHO WE ARE
Crossmedia is the global media independent. We’re committed to doing media and business the right way, guided by the principles of TRUST, REASON and the pursuit of HAPPINESS. Crossmedia US was founded in NY in 2000 and is one of the largest minority-owned full-service media planning buying agencies in the nation. We are 500+ Crossmedians worldwide with big ambitions to continue to grow with soul.
We focus on what media agencies should do: create innovative connections between brands and people regardless of channel or budget. And, we do it in an honest way. We are and always have been a values-based organization. We earn our clients TRUST by ensuring media transparency in our business model and objectivity in decision-making. We apply REASON logic to finding solutions to our clients' greatest business challenges. The pursuit of HAPPINESS matters to us. Big time. We invest in each colleagues’ professional personal wellbeing and growth. It’s why we have countless initiatives, clubs cultural events dedicated to our people and why we have been the top ranked media agency named to Ad Age’s Best Places to Work for the past six years in a row.
Our client roster includes US Bank, Invesco, Newell Brands, NASCAR, Planet Fitness, Teremana, American Cancer Society, Ricola, Supercuts, Edible Arrangements, Illva Saronno, Zalando, Airbus and more.
We’re looking for a passionate, collaborative, and adaptable Supervisor to join our Redbox team. The team is driven by curiosity and creativity in data analysis, measurement, and storytelling. We’re nimble, resourceful, and employ both traditional and non-traditional methods to uncover insights across consumer behavior, audience exploration, brand health, competitive landscape, and media accountability.
As a Supervisor, you’ll oversee the day-to-day analytics work for key clients, manage and mentor junior team members, and play a critical role in advancing data-driven decision making across the agency. You’ll partner closely with the Director of Analytics, as well as Strategy, Media, and Account teams, to translate business objectives into actionable measurement strategies that demonstrate the impact of our clients’ media investments.
You should be a natural leader who loves data, problem solving, and uncovering insights that drive impact.
- Highly organized, detail-oriented, and able to manage multiple projects with ease.
- Comfortable in both independent and collaborative settings.
- Confident communicator who isn’t afraid to speak up, ask questions, and bring ideas to the table
YOUR ROLE
- Lead and mentor a small team of Analysts, ensuring high-quality deliverables, growth, and collaboration.
- Serve as a key client contact for analytics discussions — translating complex data into clear, compelling narratives.
- Support the Director in shaping measurement frameworks that connect marketing activity to business outcomes.
- Develop and oversee dashboards, reporting, and data visualization to inform client decision-making.
- Conduct quantitative and qualitative research to uncover insights, including:
- Consumer profiling (demographic, psychographic, behavioral)
- Brand health and competitive deep dives
- Media performance and budget optimization analyses
- Partner with media teams to assess historical performance, model future impact, and guide investment strategies.
- Ensure consistency and accuracy across data sources, helping standardize best practices and analytical approaches across clients.
- Experience in managing and mentoring team members.
REQUIREMENTS
- 5+ years of experience in marketing analytics, measurement, or media effectiveness (agency or client-side).
- Prior Supervisor experience is a must
- Strong client management and presentation skills — able to simplify complex data stories for senior stakeholders.
- Proven experience mentoring or managing junior analysts.
- Proficiency with data visualization tools (e.g., Datorama, Tableau, Power BI) to support media investment decisions.
- Working knowledge of media research tools such as YouGov, MRI-Simmons, GWI, Vivvix, Pathmatics, or Nielsen Media Impact.
- Hands-on experience with marketing measurement approaches, including MMM, MTA, or brand lift studies.
- Solid understanding of statistical methods (regression, clustering, forecasting, optimization).
- Familiarity with programming languages (SQL, R, Python, or dbt) a plus.
Salary: 100-115k. Commensurate with experience - compensation is determined on the skills, qualifications, certifications, tenure in the industry, and experience of the applicant along with the requirements of the position.
CROSSMEDIA BENEFITS
Our principles of Trust, Reason, and the Pursuit of Happiness are brought to life through benefits that recognize and support the diversity and physical, emotional, and professional well-being of our people, including:
- Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
- Open/Flexible PTO with US UK specific policies
- Sponsored healthcare options and agency-wide physical mental health support
- 401k with company match (USA), and generous Pension (UK)
- Paid sabbatical at significant milestone anniversaries
- Generous paid parental leave policy
- Life milestone recognition support
- The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
- Cell phone/tech reimbursement
- Student Loan payment plan (US)
- Tuition reimbursement
- Learning Development and training programs
- And burgers – lots and lots of burgers
COMMITMENT TO DIVERSITY AND INCLUSION
Diversity is in our DNA. As a minority-owned company, our commitment to an inclusive environment has long been embedded into agency practices and at every level. Almost one third of senior leadership identifies as a person of color and over half of our executive leadership are women. We have active mentoring internship programs that create opportunities for underrepresented groups. Internal agency programming is anchored by XMEquity365, a permanent, year-round initiative fostering acknowledgement and support of marginalized communities within five pillars – Excellence, Voices, Education, Giving Representation.
Crossmedia is committed to providing equal employment opportunities and creating a diverse and inclusive company culture and that does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other basis prohibited by applicable federal, state, or local law.
All job requirements are subject to possible revision to reflect changes in the position requirements, business necessities and/or to reasonably accommodate individuals with disabilities. Essential and other job functions are subject to modification. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with laws in the US and UK ).
Continued employment remains on an “at-will” basis.” Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions in compliance with the American with Disabilities Act of 1990 (US based)
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Prolonged periods of sitting at a desk and working on a computer. Must be able to remain in a stationary position 50% of the time.
- Ability to stand, bend, and reach
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).
In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Crossmedia, please email people.team@xmedia.com. (US based candidates).
