Growth Accelerator - Lead Generation & Sales

Sales Development Representative

Type: Full-Time, Permanent, Direct Hire
Location: 100% Fully Remote,***For any legal permanent resident currently living in the USA***
Reports to: Business Solutions Manager
Travel: None
Comp: Base starting at $50k/yr + Commission & Bonus.

*** Please ensure you read through the entire job posting to better understand the work model, expectations, requirements, location, compensation and qualification requirements for this role. ***

Who We Are:

We’re not your average restoration company. We’re a fast-growing team hellbent on disrupting this outdated industry with custom technology, ruthless efficiency, and uncompromising customer service. Mediocrity has no place here. We’re obsessed with constant improvement and delivering an experience that leaves competitors in the dust. Critical Control is a family-owned disaster recovery company based in Petaluma, CA, with a CAT team serving clients nationwide. We handle everything from water damage to large-scale fire losses for homeowners, businesses, governments, and Fortune 500 companies who trust us to get it right, fast.

We’re expanding rapidly with offices in Petaluma and Sacramento, CA. This team is built on high achievers with even higher standards. We care deeply about our clients and each other, and we want to win. If you’re hungry, ready to work, and thrive on being challenged every single day, apply now. If you’re looking for easy, keep scrolling.

Position Summary:

🌟 What You'll Be Doing

As a Sales Development Representative, you’ll be on the front lines of our expansion, directly driving growth by generating leads and setting high-quality appointments with key decision-makers in the B2B space. This role is a mix of strategy, tenacity, and hustle, ideal for someone who loves to talk, educate, and win.

Key Responsibilities

• 📅 Using creative outlets, you will Book 2–3 daily appointments with qualified B2B decision-makers for our high-ticket services to potential clients, strategically and persistently.
• 💬 Build excitement and educate prospects on our services and value proposition.
• 🤝 Create meaningful connections by building trust and sparking genuine interest.
• 🧠 Think fast and problem-solve to bypass gatekeepers and secure decision-maker access.
• 📋 Maintain detailed CRM records while balancing multi-tasking during live calls.

On-Call Rotation📲

• 🔄 Participate in an on-call rotation 1 week per month to support urgent after-hours client needs. 📲
• 💵 Premium compensation & bonus eligibility during your on-call week, turning after-hours work into high-reward opportunities.
• 🛠 Direct impact on client satisfaction & retention, positioning you as the go-to problem solver when urgent needs arise.
• 📈 Enhanced visibility and leadership access, as handling escalations places you squarely in front of senior stakeholders and decision makers.

🎯 What It Takes to Win Here

• You’re obsessed with results, and no is just the beginning of a conversation.
• You love fast-paced environments and adapt quickly to change.
• You’re coachable, accountable, and willing to put in the hours it takes to win.
• You bring energy, resilience, and sharp thinking to every conversation.
• You’re flexible and thrive in a rapidly evolving startup culture.

💥 Why Join Us?

• You’ll play a pivotal role in a company that’s rewriting the rules of an entire industry.
• You’ll work with a team that demands greatness, and helps you achieve it.
• You'll be part of a culture that values transparency, grit, and no excuses.
• Massive growth opportunities as we scale and expand into new markets.

⚠️ This Role Isn’t for Everyone

We’re serious about growth, and that means this job can be demanding. Steady hours, well thought-out goals, and constant evolution. But for the right person? It’s a chance to be part of something big.

Only apply if you're ready to invest the energy and chase excellence.

Requirements

• A minimum of 2 years of sales, tele-sales, telemarketing, or in a similar role that required OUTBOUND calling experience
• Success in this role requires strong communication skills, excellent technology skills, resilience, self-motivation, grit, and passion for our mission
• Ability to manage multiple priorities within a fast-paced environment
• Strong judgment skills to make sound business decisions
• Proficient in Google Suite and HubSpot
• Consent to a pre-employment background check

Benefits

Benefits:

• Employer-sponsored medical, dental, vision coverage
• Personal wellness program
• Paid holidays, vacation, and sick time

Learning & Development:

• High growth potential as we grow
• E-learning training courses and Career pathing support
• Company-sponsored leadership and mentoring program

Other Perks:

• No micro-management
• Culture immersion events
• Company provided phone, laptop, and apparel

As a national employer, we consider numerous factors when determining compensation, including the specific job responsibilities, your geographical location, and your level of experience. For this role, we estimate a target pay range and budget [Starting at $50k/yr + Commission & Bonus]

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. Critical Control is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer/Veterans/Disabled

For more information on Critical Control, please visit our website - www.criticalcontrol.co - or our social channels like LinkedIn. On our career site, you will find some of the key steps you can expect to guide you along the way.