The Technical Operations Manager oversees the day-to-day operations of the Technical Excellence Hub, ensuring the effective delivery of technical support, quality assurance activities, and continuous improvement across the Property Division. The role manages a specialist team focused on technical quality, intervention reporting, and workflow support, working closely with the Technical Lead to drive the UK Technical Strategy.
Technical Operations Manager
Crawford & Company is the world's largest independent provider of claims management and outsourcing solutions to the insurance industry.
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About Crawford & Company
Learn more about Crawford & Company and their company culture.
Crawford & Company is the world's largest publicly listed independent provider of claims management and outsourcing solutions to insurance companies and self-insured entities. Founded in 1941 by Jim Crawford, the company has grown from a single office in Columbus, Georgia, to a global enterprise with a presence in more than 70 countries. Crawford & Company is dedicated to restoring and enhancing lives, businesses, and communities through its comprehensive suite of services, which includes loss adjusting, third-party administration, managed repair, medical management, and catastrophe response.
The company operates through several key business lines, including Crawford Claims Solutions, Broadspire, and Crawford Global Technical Services. These divisions leverage deep industry expertise and innovative technology to deliver tailored solutions for complex claims and risk management challenges. Crawford & Company is committed to service excellence, driven by its core values of honesty, integrity, and a people-first approach. With a workforce of approximately 9,000 employees, the organization combines a legacy of experience with a forward-thinking strategy, utilizing digital tools and data analytics to improve efficiency and customer outcomes in the insurance ecosystem.
Tech stack
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Employee benefits
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Life Insurance
Life insurance coverage for employees.
401(k) Plan
Retirement savings plan with company matching.
Flexible Working Arrangements
Options for remote work and flexible schedules.
Health Insurance
Comprehensive medical, dental, and vision insurance plans.
Crawford & Company
Company size
5000+ employees
Founded in
1941
Chief executive officer
Bruce Swain
Markets
Employees live in
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