Managed Services - Data Center Engineer

Position Title: Data Center Engineer

Position Location: Virtual in the US

Job Summary:

The Data Center Engineer is responsible for the operational integrity, reliability, and compliance of data center facilities, including infrastructure supporting power, cooling, physical security, and hardware lifecycle management. This role performs hands-on technical work and coordinates with approved vendors to execute maintenance, installation, and incident response activities in accordance with Method of Procedure (MOP), change management, and customer-approved design standards.

Essential Functions:

• Perform installation, decommissioning, rack/stack, and cabling activities
• Maintain structured cabling systems (fiber and copper)
• Manage patch panels, cable integrity, and MAC (Move/Add/Change) activities.
• Monitor UPS, PDUs, generators, and ATS Switch gear
• Support cooling systems (CRAC/CRAH), environmental monitoring, and humidity controls to ensure thermal stability
• Respond to infrastructure alerts and execute incident response procedures
• Coordinate with vendors under approved MOPs and change windows
• Maintain asset inventory and chain-of-custody documentation
• Manage hardware logistics including receiving, staging, and shipping
• Ensure compliance with OSHA, NFPA, and safety standards
• Support capacity planning and data center optimization

Required Skills/Abilities/Competencies

• Strong understanding of data center infrastructure (power, cooling, cabling, and physical security).
• Demonstrated ability to execute technical procedures under strict change control and MOP governance.
• Strong knowledge of asset lifecycle management, inventory systems, and CMDB integration. Experience with incident response processes and facility alert systems.
• Ability to clearly distinguish execution responsibilities from governance and approval authority.
• Strong documentation skills with emphasis on audit readiness and compliance evidence.
• Ability to coordinate with third-party vendors and cross-functional teams.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong attention to detail and adherence to process discipline.
• Excellent communication and organizational skills.

Education and Experience:

• Bachelor's degree or equivalent experience
• 3–7 years of data center operations experience
• Experience working within regulated or compliance-driven environments preferred.

• Hands-on experience with:

◦ Rack/stack and cabling ◦ Power and cooling systems ◦ Asset and inventory management systems

Physical Requirements:

• Ability to lift up to 50 lbs
• Ability to work in a data center environment
• Ability to support after-hours maintenance or emergency response activities