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ContinentalCO

User Help Desk Operator (German language)

Continental AG is a leading technology company that specializes in mobility solutions, focusing on safety, efficiency, and sustainability.

Continental

Employee count: 5000+

Salary: 2k-3k USD

Lithuania only

Vergölst is seeking a motivated IT Operator to support over 150 branches and franchise partners in the Vergölst system. The role involves providing first-level IT support, resolving user issues, and maintaining IT infrastructure. A key function is documentation and workflow management.

Requirements

  • Admission, analysis and resolution of incoming disturbances (1st and 2nd level support)
  • Problem solving via phone and remote maintenance
  • Routing of tickets to support areas in other departments
  • Recording of tickets in the BMC tickets system
  • Commissioning, management of user requests
  • Implementation of workarounds
  • Advice to specialist departments
  • Information and coordination
  • Maintenance of internal and external documentation

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 2k-3k USD

Location requirements

Hiring timezones

Lithuania +/- 0 hours

About Continental

Learn more about Continental and their company culture.

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At the heart of what we do at Continental is our commitment to innovation and sustainability. Founded in 1871, Continental AG has developed over the years into one of the world’s leading mobility companies, dedicated to delivering safe, efficient, and intelligent solutions. Our expertise touches on a wide array of sectors—from automotive electronics to tire manufacturing—allowing us to provide comprehensive support for the complex and dynamic needs of modern transportation.

With a workforce of around 203,000 employees across 56 countries, we harness the power of diversified talents and diverse backgrounds to drive technological advancements that enhance mobility. Our strategy focuses on addressing the evolving demands of the industry, particularly in areas like connected mobility, electrification, and automation. We believe that through collaboration and technological prowess, we can lead the way towards cleaner, smarter transportation solutions that cater to both today’s consumers and future generations. At Continental, every innovation is fueled by our passion for progress and our responsibility to the environment, ensuring that our developments are not only cutting-edge but also sustainable. We are here to offer mobility solutions that are not just products, but pathways to a better, more sustainable future.

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Continental

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