E-Commerce Specialist

Our Company

Congo Brands is at the epicenter of where consumer demand meets product development. Through brand partnerships with lead influencers, we are afforded an inside look at what consumers truly desire. Congo Brands is a health and wellness brand that sells supplements, fitness snacks, hydration drinks, energy drinks, and more through e-commerce and retail partnerships. Congo Brands houses some of the world’s most noted brands including Alani Nu, Prime Hydration, and 3D Energy. Congo Brands is on pace to become one of the world’s most noted consumer product companies, with revenue growth increasing exponentially year over year. Congo Brand’s goal is to be the go-to ‘Better for You Brand’ for everything from ready-to-drink beverages, snacks, supplements and more.

The Role

Congo Brands is looking for a skilled E-Commerce Specialist to join our Paid Media and E-Commerce team! This remote role is ideal for a person in either Toronto or Montreal. You will work closely with our E-Commerce Strategist and utilize Shopify to manage Congo Brands’ Shopify stores, implementing front-end (non-code) updates for product pages, landing pages, collection pages, and SEO.

Who You Are

You're a proactive, solutions-oriented individual who thrives in a fast-paced environment with varying turnaround times. You are resourceful and skilled at building strong relationships with developers, and feel comfortable collaborating with them. You're used to managing multiple projects simultaneously, utilizing Monday.com, or a similar tool, for organization.

Key Responsibilities

• Assists with product launches and assessing opportunities for the brand and onboarding new functionalities, apps, and programs under the supervision of the E-Commerce Strategist.
• Manage product uploads, including approved product descriptions, bullet points, product features, images, site tagging, and URLs.
• Assist with quality assurance and E-Commerce reporting, including daily sales, monthly item-selling reports, and more.
• Monitor the design and functionality of the website, including building category pages and changes to the navigation.
• Collect and provide weekly feedback on website data, functionality, and user experience.
• Draft monthly listening reports and analyze data; apply findings from this data to future initiatives.
• Stay informed about the market, competitors, E-Commerce trends, platform features, and best practices.
• Organize monthly calendars and assets.
• Ensure campaign messaging is consistent across platforms and submit requests for content.
• Proactively anticipate upcoming content needs, gaps, and requests that will need to be made by the creative team.
• Work closely with team members across the marketing, creative, IT, customer service departments and other teams to help streamline operations and find efficient processes.
• Collaborate with external vendors to align marketing initiatives and ensure a seamless online shopping experience for customers.
• Complete additional, reasonable, and related tasks as required.

Requirements

• Bachelor's degree in marketing, business, or a related field.
• Minimum of 2 years of experience working with Shopify Plus.
• Experience with E-Commerce reporting.
• Strong project management skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with cross-functional teams.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Minimum of 2 years of experience working with Excel, including applying formulas.

Benefits

• Competitive Salary with bonus structure
• Health Benefits: Medical, Dental, Vision, Life Insurance, LTD 
• 3 weeks holidays + Statuary Holidays
• RRSP Program – 50% match program up to 5% of salary 
• Home Office expenses (Cellphone & Internet)
• Free product
• AND MUCH MORE!