Job Title:
Technical Solutions Architect (Ruby) – SaaS IntegrationsJob Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
We are hiring a Technical Solutions Architect (Ruby) to work with a global enterprise SaaS platform, designing scalable, API-driven integration solutions for large enterprise customers.
Responsibilities:
Design, develop, test, and deploy custom software solutions using Ruby
Build middleware applications integrating Smartsheet APIs with third-party enterprise systems
Lead technical discovery and design sessions with customers
Define scalable, performance-driven solution architectures
Validate solution designs against platform best practices
Review and provide feedback on architectural designs from other team members
Translate business requirements into technical specifications
Support pre-sales efforts including feasibility analysis and technical scoping
Maintain high quality standards through documentation, testing, and peer reviews
Serve as a subject matter expert on SaaS APIs and extensibility
Qualifications:
5+ years of software development experience
Strong experience with Ruby (Ruby on Rails preferred)
Experience designing and building RESTful APIs
Experience integrating SaaS applications in enterprise environments
Solid understanding of systems architecture and scalable design principles
Experience working directly with clients or stakeholders
Strong communication skills with ability to explain technical concepts to non-technical audiences
Experience leading technical projects from concept through delivery
Location:
MEX Work-at-HomeLanguage Requirements:
Time Type:
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