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ConcentrixCO

Technical Business Analyst - Bilingual

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Mexico only

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Job Title:

Technical Business Analyst - Bilingual

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Responsabilities:

  • Collaborate with the Product Management team to understand the high level requirements and produce detailed software requirements.

  • Decompose the requirements into granular user stories and define those stories.

  • Collaborate with technical leads & explore existing systems proactively to understand and gain a deeper understanding of the existing application(s).

  • Perform product planning, release planning, define requirements in iterative approach using Agile methodologies, working closely with Project Manager and Scrum Master.

  • Able to perform duties with minimal supervision.

Requirements:

  • They must have(API), databases, use Splunk/App Insights/Data Dog, etc. It is mandatory that they know how to use curl and POSTMAN.

  • Must have 8+ plus years of experience in Software application/development projects as a technical business analyst.

  • Must have experience in ecommerce domain, product listing, catalog, online shopping cart experience, payment integrations.

  • Experience creating and defining requirements for system integrations between applications, writing integration specifications, and data mapping activities.

  • Having experience with Point-of-sale integrations in ecommerce would be an advantage.

  • Must have experience working with dev teams building Web and Native Mobile applications.

  • Must have experience working with UX designers.

  • Mave have experience working in Agile methodologies, conducting product planning, sprint grooming ceremonies.

  • Must have experience with Azure devops, Jira or similar applications for product backlog management, and software release planning.

  • Excellent English Communication Skills

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

8 years minimum

Location requirements

Hiring timezones

Mexico +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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