Supervisor, Marketing Solutions

The Supervisor, Marketing Solutions role is a consultative sales and people leader responsible for driving team performance, revenue growth, and program excellence through insight driven marketing solutions. The role leads and develops a team, establishes clear accountability, and champions a culture of ownership, collaboration, and continuous improvement.

Requirements

• Establish and communicate clear performance expectations and accountability aligned to consultative sales behaviors, solution quality, and revenue outcomes.
• Lead the development of consultative marketing expertise across the team by ensuring each member receives training, mentoring, and coaching in discovery‐based selling, value‐based marketing consulting practices, and solution positioning to support current execution and future growth.
• Foster a collaborative, high‐performance environment where team members operate as trusted advisors, share insights, and work collectively to deliver measurable client and business value.
• Build strong cross‐functional partnerships to align people, processes, and solutions in support of productivity, efficiency, morale, and revenue optimization.
• Lead the resolution of complex or high‐impact issues by diagnosing root causes, recommending value‐driven solutions, and taking decisive corrective action or escalating appropriately to protect outcomes and client trust.
• Identify, develop, and execute consultative revenue growth opportunities, including up‐sell, cross‐sell, and bundled solution strategies aligned to dealer business needs.
• Provide ongoing analysis and strategic insights on program performance and national marketing plans, translating market conditions, dealer behavior, and program data into actionable recommendations.
• Analyze product and service performance trends to refine customer value propositions and develop outcome‐based marketing messages that drive adoption, retention, and growth.
• Engage Dealers, Field Leadership, Clients, and internal stakeholders as a strategic advisor, identifying opportunities for expanded and optimized marketing solutions while monitoring program performance and return on investment.
• Coordinate and enable continuous performance improvement across Dealer Services Group offerings, including consulting, research, client engagement, reporting, information management, dealer communications, and marketing planning.
• Act as an internal consultant in product and service development, partnering with Program Managers and cross‐functional teams to design solutions that address dealer challenges and maximize revenue potential.
• Lead customer‐related escalations with a consultative, solutions‐oriented approach, developing corrective and preventive action plans that strengthen relationships and reduce future occurrences.

Benefits

• Medical, dental, and vision insurance
• Comprehensive employee assistance program
• 401(k) retirement plan
• Paid time off and holidays
• Paid learning days