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ConcentrixCO

Senior Data Architect/Analyst - Bilingual

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

Mexico only

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Job Title:

Senior Data Architect/Analyst - Bilingual

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Senior level Data Architect/Analyst with demonstrated problem solving expertise and practical experience designing, analyzing, and supporting both OLTP and OLAP systems.

Qualifications

Experience

Data Analyst Experience (required):

  • Recent handson experience in a Data Analyst (DA) role (current or immediately prior role) performing Data modeling for OLTP and OLAP/EDW, Source‑to‑target data mappings, and writing complex transformation rules.

  • Core DA project delivery responsibilities.

Multi‑Role Capability (required):

  • Data Analyst (DA) primary role: Data modeling, mapping, profiling, and documentation.

  • Business Analyst (BA) mindset: Gathering, clarifying, and documenting business and technical requirements directly with stakeholders, as needed.

  • Project Manager mindset: Planning, organizing, and tracking their own technical work when no formal PM is assigned.

  • Look for examples of independently owned deliverables and timelines.

Availability & Work Expectations (no negotiable):

  • Time Zone Availability - Central Time.

Contractor Expectations (required):

  • This role requires hands‑on delivery, not advisory/consulting work.

  • Comfortable owning outcomes end‑to‑end.

Strong Communication & ProblemSolving Skills(required):

  • Clear, professional written and verbal communication in English.

  • Ability to explain complex technical concepts to both technical and non‑technical stakeholders,

  • Screen for examples of documentation, stakeholder interaction, or cross‑team communication.

  • Ability to analyze ambiguous or complex problems.

  • Identify and document root cause.

  • Propose and execute viable, practical solutions.

  • Look for real troubleshooting or issue‑resolution examples.

Data Modeling & Architecture (required)

Experience designing and maintaining physical data models by translating business requirements into scalable solutions.

Familiar applying enterprise modeling best practices across EDW and OLTP, including:

  • Kimball dimensional modeling.

  • Medallion architecture.

  • Normalized (3NF) transactional models.

Solid knowledge of OLTP modeling, including SQL Server temporal tables.

Working understanding of XML and XSD, including:

  • Differences between XSD vs XML.

  • Canonical data models and schema design.

Experience in Fail Fast Execution (required), being familiar with moving forward with initial solutions, testing early, identifying issues quickly, and pivoting without delay rather than waiting for perfect requirements or designs.

Data Engineering & Platform Experience

Hands‑on experience with cloud and enterprise data platforms, including:

  • Azure, Microsoft Fabric(preferred), AWS (acceptable).

  • SQL Server, Oracle.

  • Azure Synapse, Lakehouse architectures.

Experience implementing data distribution and partitioning strategies, including:

  • Azure Synapse data distribution.

  • Delta Lake partitioning.

Experience performing data profiling to assess quality, structure, and analytics readiness.

  • Senior‑level on SQL expertise, including:

    • T‑SQL and PL/SQL.

    • DDL/DML creation.

    • Ability to create and troubleshoot stored procedures, views, functions

Proven experience in:

  • Query Performance Tuning.

  • Data Validation.

  • Ensuring accuracy, completeness, and reliability of datasets.

Data Governance Responsibilities (required)

Experience ensuring analytics and reporting data adheres to data governance standards, including:

  • Data quality.

  • Metadata and documentation.

  • Privacy and security considerations.

Experience acting as a technical data steward for assigned domains by:

  • Defining and maintaining trusted data definitions.

  • Partnering with business and technical teams on metrics and business rules.

CI/CD & Version Control (preferred)

Experience using GitHub for version control of SQL, code, and with understanding of:

  • Branching and merging strategies.

  • CI/CD deployment approaches for database objects across environments.

Tools & Technologies (Hands‑On preferred)

Data modeling tools:

  • Erwin (preferred).

  • ER/Studio or equivalent accepted.

Development tools (preferred):

  • Visual Studio Code.

  • XMLSpy.

Source‑to‑target mapping:

  • Erwin DI Suite / Erwin Mapping Manager (preferred).

  • Excel‑based mappings (acceptable).

Programming:

  • Python (working knowledge required).

SDLC & Delivery Methodologies

Experience working in:

  • Waterfall.

  • Agile / SCRUM.

  • Sprint‑based delivery models.

AI & Modern Analytics Practices (Nice to See, Strong Plus)

Experience actively leveraging AI tools in daily work to:

  • Generate or optimize SQL/Python.

  • Accelerate analysis.

  • Improve documentation.

  • Support data quality and governance tasks.

  • Look for practical, productivity‑focused usage (not experimentation only).

Development Background (preferred)

Hands‑on development experience in cloud data platforms, including:

  • Pipelines.

  • Pyspark Notebooks.

  • Azure Data Factory.

#Latam #DataArchitect #DataAnalyst #DataModeling

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

Full time

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Mexico +/- 0 hours

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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