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ConcentrixCO

Manager, Talent Acquisition Business Analytics

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

CA, NG + 1 more

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Job Title:

Manager, Talent Acquisition Business Analytics

Job Description

The Business Analytics Manager – Recruitment is responsible for leading data-driven strategies that optimize the end-to-end recruitment process. This role partners closely with Talent Acquisition, Operations, and Leadership teams to translate recruitment data into actionable insights that improve hiring efficiency, quality of hire, cost management, and workforce planning.

The ideal candidate combines strong analytical expertise with deep understanding of recruitment metrics, funnel management, and workforce demand forecasting.

Key Responsibilities

1.⁠ ⁠Recruitment Analytics & Reporting

  • Develop and manage dashboards tracking key recruitment KPIs (e.g., time-to-fill, time-to-hire, source effectiveness, offer acceptance rate, recruiter productivity).
    • Provide weekly/monthly hiring performance reports to stakeholders.
    • Analyze hiring funnel performance and identify bottlenecks.
    • Ensure data integrity across ATS and HR systems.

2.⁠ ⁠Workforce Planning & Forecasting

  • Partner with Recruitment Operations and Talent Sourcing to forecast required team headcount.
    • Build predictive models for hiring volume, ramp timelines, and attrition impact.
    • Support headcount planning and capacity modeling.

3.⁠ ⁠Process Optimization

  • Identify opportunities to streamline recruitment processes through analytics.
    • Recommend data-backed improvements to sourcing strategy, screening, and selection workflows.
    • Drive automation and system utilization to reduce manual trackers and improve data visibility.

4.⁠ ⁠Stakeholder Partnership

  • Act as strategic advisor to Talent Acquisition leaders.
    • Present insights and recommendations to senior leadership.
    • Support governance reporting and compliance tracking.

5.⁠ ⁠Technology & Systems Management

  • Optimize ATS and reporting tools usage.
    • Collaborate with IT and vendors for system enhancements.
    • Implement data visualization tools (e.g., Power BI, Tableau, DOMO).

Location:

PHL NCR QC Work-at-Home

Language Requirements:

Time Type:

Full time

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Philippines +/- 0 hours, and 2 other timezones

About Concentrix

Learn more about Concentrix and their company culture.

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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