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ConcentrixCO

Copilot & AI Solutions Architect (German-speaking)

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

United States only

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We are seeking a highly skilled and experienced Copilot & AI Solutions Architect to support enterprise customers in their AI transformation journey.

This is a customer-facing role where you will act as a trusted advisor, helping organizations leverage Microsoft 365 Copilot, Copilot Chat, and AI Agents to drive business value, enhance productivity, and accelerate innovation.

  • German (B2+ minimum) and English – both mandatory
  • Currently living in Germany (required)

Key Responsibilities

  • Act as a trusted advisor, translating business needs into AI-driven solutions
  • Lead architecture design and technical engagements focused on Microsoft 365 Copilot and AI Agents
  • Support customers in adopting and scaling AI solutions, ensuring long-term value and ROI
  • Design and implement AI agents, Copilot solutions, and workflow automations
  • Guide customers through implementation, adoption strategies, and change management
  • Collaborate with cross-functional teams including sales, engineering, and delivery
  • Contribute to best practices, reusable assets, and internal knowledge sharing
  • Stay up to date with AI technologies, Copilot capabilities, and industry trends.

Required Qualifications

  • 10+ years of experience in cloud, IT consulting, architecture, or related roles
  • Proven experience in customer-facing roles , leading workshops and technical discussions
  • Strong experience working with enterprise-level stakeholders and complex environments.

Technical Expertise

  • Hands-on experience with:
  • Microsoft 365 Copilot and Copilot Chat
  • Strong understanding of:
  • AI architecture and foundation models
  • Prompt engineering and AI solution design
  • Microsoft Graph and enterprise data integration
  • Experience with:
  • AI frameworks (e.g., Semantic Kernel, LangChain)
  • Microsoft 365 ecosystem (Teams, Outlook, SharePoint)

Preferred Qualifications

  • Experience building or customizing AI and Copilot-based solutions
  • Knowledge of security, compliance, and Responsible AI practices
  • Experience integrating AI solutions with enterprise systems and APIs
  • Relevant Microsoft certifications (Azure, AI, Microsoft 365)

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Full Time

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United States +/- 0 hours

About Concentrix

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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Concentrix

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