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ConcentrixCO

Cloud Solution Architect (CSA) – Identity & Microsoft Entra ID

Concentrix Corporation is a leading global provider of technology and services solutions, helping brands enhance customer experiences.

Concentrix

Employee count: 5000+

United States only

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Cloud Solution Architect (CSA) – Identity Microsoft Entra ID

Role Overview As a Cloud Solution Architect (CSA), you will provide deep technical expertise in Identity and Access Management, with a strong focus on Microsoft Entra ID. You will support enterprise customers in designing, securing, operating, and modernizing identity architectures across cloud and hybrid environments. You will act as a trusted technical advisor for identity, authentication, and access control scenarios, helping customers adopt Zero Trust principles while ensuring secure and scalable access to applications, devices, and data.

Key Responsibilities – Identity Entra ID

  • Act as a technical authority for Microsoft Entra ID (Azure AD) within Global Delivery engagements
  • Design and implement Entra ID tenant architectures aligned with security and business requirements
  • Support hybrid identity scenarios including Entra Connect and Cloud Sync
  • Design and troubleshoot Entra Join and Hybrid Join scenarios

Key Responsibilities – Security Access Control

  • Implement and optimize Conditional Access, MFA, and Zero Trust identity patterns
  • Design and support Privileged Identity Management (PIM) and role-based access control (RBAC)
  • Diagnose authentication, authorization, and sign-in issues
  • Advise customers on identity governance, lifecycle management, and security posture

Key Responsibilities – Operations Troubleshooting

  • Investigate complex identity issues using logs, audit data, and sign-in reports
  • Troubleshoot authentication protocols and access flows
  • Support incident response and post-incident analysis for identity-related outages
  • Collaborate with security, endpoint, and infrastructure teams on end-to-end solutions

Required Technical Skills

  • Strong hands-on experience with Microsoft Entra ID
  • Experience with hybrid identity, synchronization, and federation concepts
  • Solid understanding of identity security, authentication, and authorization models
  • Knowledge of Azure networking fundamentals as they relate to identity

Preferred Qualifications

  • Experience working in enterprise identity or security-focused roles
  • Familiarity with Zero Trust architectures and identity governance
  • Strong problem-solving, analytical, and communication skills

Remote Setup Location: Italy or United Kingdom

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About Concentrix

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Concentrix is a global technology and services leader that powers the world's best brands, today and into the future. We are a human-centered, tech-powered, and intelligence-fueled company. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. Our innovative culture focuses on delivering exceptional value for our clients and their customers through tailored solutions.

Established in 1983, Concentrix has transformed the way organizations engage with their customers, helping them to achieve their business goals through comprehensive services in the realm of customer experience, business process outsourcing, and digital services. By leveraging advanced analytics and data-driven insights, we empower brands to enhance their customer journeys, increase loyalty, and drive revenue growth. Our team is dedicated to driving continuous improvement and leveraging technology to make businesses more efficient and effective.

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