United Kingdom onlyAbout Commify
Commify is a leading provider of business communication solutions, operating across nine countries and serving over 70,000 businesses globally. We specialise in innovative technologies that enhance messaging through SMS, email, WhatsApp, and other channels. As we continue to grow and evolve, we are seeking dynamic individuals to join our talented team.
Role Overview
We are looking for a Sales Systems Administrator to support our sales processes and contribute to our overall growth strategy. In this crucial role, you will manage and optimise our sales systems, ensuring that our sales teams have the tools and data they need to succeed. You will work closely with Sales, Marketing, and IT teams to streamline operations and improve the user experience of our sales platforms.
Your expertise will help us leverage technology to drive sales performance and achieve our business objectives.
Your Responsibilities:
- Manage and maintain the sales systems and tools essential for the sales team, including CRM platforms.
- Provide training and support to sales staff on system usage and best practices.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Analyse sales data and generate reports to inform sales strategies and performance tracking.
- Enhance user experience by troubleshooting and resolving system-related issues.
- Assist in the integration of new sales technologies and platforms to improve functionality.
Required Skills and Qualifications:
- Proven experience in a Sales Systems Administrator, Salesforce Administrator, or similar role.
- Demonstrable experience with Salesforce administration (Sales Cloud required, Service Cloud a bonus).
- A strong grasp of sales processes and methodologies.
- Excellent communication, training, and interpersonal skills.
- Highly organised with a keen eye for detail and a commitment to accurate data.
- Ability to work independently and juggle multiple priorities in a fast-paced environment.
- A problem-solving mindset with a proactive approach to finding and fixing issues.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Desirable Qualifications:
- Prior experience in a sales support or systems administration role.
- Familiarity with sales performance metrics and KPI tracking.
- Knowledge of integration processes between different sales applications.
Benefits
- Competitive Salary (£17-19,000) - upto £34,000 full time equivalent)
- Company bonus scheme
- Comprehensive healthcare cash plan
- A generous 27 days of annual leave in addition to Bank Holidays (pro-rata)
- 2 Wellbeing leave days and 2 days dedicated to giving back to your community
- Enjoy your birthday off!
- Employer pension contribution at 5%
- Death in service benefit (4 times your salary)
- Annual award recognition
- Fun monthly and quarterly social events
- Opportunities for training and professional development
- Flexible hybrid working arrangements
United States only
