Vendor Master Data Manager

About Command|Link

Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.

Learn more about us here!

About your new role:

CommandLink is building the data foundation that powers how we work with vendors at scale. As our Vendor Master Data Manager, you'll own the vendor data domain within our ERP platform end to end, from establishing the governance framework and data standards to leading the initial migration that brings all vendor records into a single, authoritative system. This is both a build role and a stewardship role. You'll stand up the structure, drive adoption across internal teams and external vendors, and then maintain the integrity of that foundation as the business grows. You'll be the internal expert on how vendor data flows through our systems, and the person who makes sure it stays accurate, complete, and trusted.

Key Responsibilities:

• Own the vendor master data domain within the ERP platform, including the data model, governance framework, and standards for all vendor records across CommandLink's operations
• Lead the initial migration and organization of vendor data into the ERP as a foundational initiative, defining scope, coordinating data collection, validating completeness, and driving adoption through to steady-state operations
• Serve as the internal subject matter expert for vendor master data, ensuring records are accurate, consistently structured, and aligned with CommandLink's data standards at all times
• Define and enforce data governance policies and workflows for vendor record creation, maintenance, updates, and deactivation, including documentation of standards and escalation paths for exceptions
• Coordinate directly with vendors to ensure data submissions meet CommandLink's requirements for accuracy, completeness, and formatting prior to entry into the system
• Partner with integration and development teams to support API connectivity between vendor systems and CommandLink's platform, including data mapping requirements, testing participation, and issue resolution coordination
• Monitor vendor master data health on an ongoing basis through regular audits; identify and resolve gaps, duplicates, and inconsistencies proactively
• Produce and maintain project timelines, data quality dashboards, and stakeholder-facing status updates throughout the migration phase and into ongoing operations
• Train and support internal stakeholders on vendor master data processes, governance standards, and ERP workflows
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

What you'll need for success:

• 3+ years of experience in master data management, vendor data administration, or a related data operations role within an ERP environment
• Hands-on experience with ERP systems in a data ownership or administration capacity, including record creation, maintenance, and governance workflow management
• Familiarity with systems integration concepts: how vendor data flows between platforms via APIs, how to communicate data requirements to technical teams, and how to participate in integration testing and issue resolution (development experience not required)
• Strong organizational skills with the ability to manage concurrent workstreams across both project delivery and ongoing data operations
• Excellent written and verbal communication skills, including the ability to work directly with external vendors and cross-functional internal teams
• Telecom industry experience preferred

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.