About Cognizant's CIS Practice: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.
Role: Microsoft 365 L3 Engineer – 10+ years of experience
Location
Candidates will need to be based in US and can work remotely from anywhere in US.
- This role is not able to offer visa transfer or sponsorship, now or in the future
- Applications will be accepted until April 30, 2026
As an M365 L3 Engineer, you will architect, administer, and continuously improve our Microsoft 365 collaboration ecosystem, with a focus on SharePoint/OneDrive, Microsoft Teams, Viva Insights, and Security & Compliance. You will work at the intersection of engineering depth and enterprise scale, balancing rigorous security governance with exceptional employee experience.
Responsibilities
SharePoint & OneDrive
- Design, implement, and govern SharePoint Online site architectures and OneDrive configuration across large commercial tenants (50K+ users).
- Lead information architecture initiatives including taxonomy, metadata strategies, content types, and hub site design.
- Automate lifecycle management, provisioning workflows, and governance policies using PowerShell and Microsoft Graph API.
- Manage storage quotas, sharing policies, external access controls, and tenant-wide configuration changes.
- Drive adoption of SharePoint Syntex, Viva Connections, and modern communication/team sites.
Microsoft Teams
- Administer and optimize Microsoft Teams at enterprise scale including policies, calling plans, and telephony integrations.
- Govern Teams lifecycle management — creation, archival, membership, and naming conventions — through automated pipelines.
- Design and enforce meeting policies, live event configurations, and room/device management.
- Integrate Teams with third-party platforms, bots, and custom apps while ensuring security compliance.
- Troubleshoot complex Teams voice, meeting quality, and federation issues in collaboration with network and AV teams.
Viva Insights
- Deploy, configure, and manage Microsoft Viva Insights at the tenant level, including advanced and manager insights.
- Partner with HR, People Analytics, and business leaders to deliver privacy-safe workforce analytics and wellbeing programs.
- Build and maintain Viva Insights queries, organizational data uploads, and dashboard configurations.
- Ensure compliance with data privacy regulations (GDPR, CCPA) in the context of employee analytics.
- Drive organizational change management and adoption programs around Viva Insights capabilities.
Security & Compliance
- Own and manage Microsoft Purview configurations including DLP policies, retention labels, sensitivity labels, and eDiscovery.
- Conduct regular compliance audits, policy reviews, and risk assessments across the M365 collaboration surface.
- Implement and govern Conditional Access policies, privileged identity management, and least-privilege access models.
- Monitor Microsoft Secure Score, act on recommendations, and produce executive-level compliance reporting.
- Collaborate with Legal, Privacy, and InfoSec teams to respond to eDiscovery requests and regulatory inquiries.
Required Qualifications
- 7+ years of hands-on experience administering Microsoft 365 at enterprise scale (large commercial tenants, 10K+ users).
- Deep technical expertise in SharePoint Online and OneDrive administration, including information architecture and governance.
- Advanced proficiency in Microsoft Teams administration, voice/telephony, and policy management.
- Demonstrated experience with Microsoft Purview (formerly Compliance Center) — DLP, retention, sensitivity labels, eDiscovery.
- Hands-on experience with Viva Insights configuration, org data management, and privacy-safe analytics delivery.
- Strong scripting skills: PowerShell, Microsoft Graph API; experience with automation frameworks.
- Experience with Azure Active Directory / Entra ID, Conditional Access, and role-based access management.
- Solid understanding of zero-trust security principles applied to collaboration platforms.
Core Skills
- SharePoint Online
- OneDrive for Business
- Microsoft Teams
- Viva Insights
- Microsoft Purview
- Entra ID / Azure AD
- PowerShell Automation
- Microsoft Graph API
- DLP & Retention Policies
- Sensitivity Labels
- eDiscovery
- Conditional Access
- Teams Voice & Telephony Power Automate
- Microsoft Secure Score
Preferred Qualifications
- Microsoft certifications: MS-700 (Teams), MS-721 (Collaboration Communications), SC-400 (Compliance), or equivalent.
- Experience managing M365 in regulated industries or environments with strict compliance requirements.
- Familiarity with Power Platform (Power Automate, Power Apps) as they integrate within the M365 ecosystem.
- Exposure to Microsoft Copilot for M365 rollout, governance frameworks, and readiness assessments.
- Experience with ITSM tools and change management processes (e.g., ServiceNow platform).
Salary and Other Compensation
The annual salary for the position is between $75,000/year - $131,000/year and depends on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
