United States onlyLocation(s):
United States of AmericaCity/Cities:
RemoteTravel Required:
51% - 75%Relocation Provided:
NoJob Posting End Date:
October 30, 2025Shift:
Job Description Summary:
Our purpose,Refresh the worldand make a difference, is uniquely us, and part of our vision includes making a positive difference in people's lives, communities, and our planet by doing business the right way.
TheSenior Director,Field Qualityplays a critical leadership role within theNorth America Operating Unit Supply ChainQSEorganization.This roleis responsible fordriving the implementation and continuous improvement of foundational quality programs across all company-owned and co-manufacturing operations. It ensures that facilities consistently meet internal and external regulatory requirements andmaintaina state of audit readiness. By providing strategic direction and technicalexpertiseto a team of Regional Technical Managers, this role enables operational excellence and ensures our products meet the highest standards of quality and safety.
WhatYou’llDoforUs:
Provide strategic leadership and oversight for quality programs across all company-owned and manufacturing operations.
Ensure all sitesmaintaina state of audit readiness andcomply withinternal standards, regulatory requirements, and franchise expectations.
Lead, coach, and develop Regional Technical Managers to build technical capability and foster a culture of continuous improvement.
Oversee the implementation and maintenance of foundational quality systems, including the CCNA Operational Quality Manual.
Monitor and analyze regional quality metrics, consumer complaint data, and operational trends to proactively identify and mitigate risks.
Lead root cause analysis and corrective action planning for quality system failures and IMCR events.
Support commercialization and replication processes for new products and packages, ensuringconsistent application of quality and food safety standards.
Collaborate with cross-functional teams, including manufacturing, technical innovation, and stewardship, to drive regional initiatives and troubleshoot issues.
Guide the development and delivery of quality training programs to build plant-levelexpertiseand ensure consistent execution of standards.
Facilitate regional management reviews and provide strategic input to senior leadership on quality performance and improvement opportunities.
Championthe use ofdigital tools and data-driven approaches to enhance qualityperformance,and operational efficiency.
Serve as the primary decision-maker for site compliance assessments and escalation of critical quality issues.
What You'll Need
Requirements & Qualifications:
Bachelor’s degree in science, Engineering, or a related technical field.
HACCP/ PCQICertificationrequired
10+ years in quality, food safetywithin FMCG or pharmaceutical sectors,including5+ years in a leadership role
Provenleadershipexperienceinleadinglarge-scaletransformationprograms,changemanagement.
Experienceimplementingquality assurance, quality control, and management system programs and activities (e.g,.HACCP, GFSI, ISO9000 / 22000, SPC, continuous improvement methodologies, etc.)
Experience in Crisis Management and Root Cause Analysis
Experience with digital quality and compliance systems (e.g.,EtQ, SAP, data analytics platforms) to support audit execution, reporting, and continuous improvement.
Strongcommunicationskills,including written, verbal, and presentation capabilities
Experience with comprehensive root cause analysis and problem-solving methodologies.
Familiarity with and exposure to lean / six sigma tools and methodologies
Understanding the importance of technical governance in delivering a quality product
Demonstrated evidence of critical thinking, logic, patience, reasoning, empathy, continuouslearning,and development
TravelRequired:50 -75%TravelwithinNorth America
Skills:
Cross-Functional Teamwork, Program Implementation, Strategic Planning, Supply Chain Processes, Technical LeadershipPay Range:
$192,100 - $223,000Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
50Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Long-term Incentive Reference Value Percentage:
20Long-term Incentive reference value is a market-based competitive value for your role.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
