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CloudTalkCL

Senior Software Engineer (Node.js)

CloudTalk is an AI-powered cloud calling software for sales and support teams, offering features like call summarization and workflow automation to enhance customer communication and team efficiency.

CloudTalk

Employee count: 51-200

Slovakia only

🌍 Global SaaS Company | $28M Series B Investment | 100% Remote or Hybrid

🚀 #1 AI business communication platform

About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

Challenge ahead:

As a Node.js Developer at CloudTalk, you will join an Engineering team of 50+ people and work in teams consisting of Backend and Frontend developers, QA engineers, Product Manager and Engineering Manager. We operate in a Scrum environment where you’ll collaborate with cross-functional teams to develop and maintain scalable web applications using Node.js.

What you will work on:

  • You’ll help shape AI-disruptive features that make a real impact. Every day brings new challenges, whether it’s resolving customer-facing issues or building new features from scratch.
  • Here’s what your day-to-day might look like:
    • Working hands-on with Node.js, TypeScript, MySQL/MariaDB, Docker, Kubernetes, Jira, and Git
    • Tackling tough technical challenges where problem-solving is part of the job
    • Designing and implementing new features, including writing technical designs and consulting with teammates
    • Participating in product and architecture discussions
    • Keeping up with new technologies and incorporating them into your workflow
    • Collaborating with a diverse and international team

What makes you a great fit:

  • A self-starter who enjoys solving complex problems and has a passion for building great products. Someone who:
    • Writes clean, efficient, secure, and maintainable code
    • Is eager to learn new technologies and approaches
    • Thrives in a fast-paced, collaborative environment
    • Brings a positive attitude and a proactive mindset to the team

What we need:

  • Experience in Node.js development
  • Experience with Javascript, Docker, and MySQL/MariaDB
  • Some experience with Angular is a big plus, but not a must
  • Experience with Jira and Git
  • Experience with testing

Why you will love to be a CloudTalker:

Growth:

💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget

Flexibility:

🏖 Unlimited Paid Time Off

🎗️ Volunteering Days

⏳ Flexible working hours

🤩 Home office budget

💻 MacBook for work

Well-being:

🏖Recharge Fridays once per quarter

🏋🏼‍♀️Fitness Allowance

Connectedness:

💲 Referral bonuses

👥 Virtual & physical team buildings

👕 Company merchandise

What to expect from the hiring process:

  1. Call with our Talent Acquisition Team
  2. Assignment
  3. Technical Interview with the Team
  4. Culture Bar Raiser Call and Offer

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Slovakia +/- 0 hours

About CloudTalk

Learn more about CloudTalk and their company culture.

View company profile

Through groundbreaking technology, we are revolutionizing business communication at CloudTalk. Founded in 2016 by Martin Malych and Viktor Vanek, CloudTalk has rapidly evolved from a simple click-to-call widget into a sophisticated, AI-powered communication platform tailored for modern sales and customer service teams. Our mission is to enhance human interactions within the business world by creating a unified ecosystem that empowers professionals to engage in more productive and meaningful conversations. We are committed to leveraging artificial intelligence to maximize team efficiency, optimize customer interactions, support exceptional customer experiences, and ultimately drive revenue growth for our clients. CloudTalk's platform is designed to address the complex challenges faced by over 4,000 businesses across more than 100 countries, facilitating clearer, more reliable communication.

At the core of CloudTalk's innovation is our dedication to advancing AI-driven solutions. We are intensely focused on developing features like AI-powered call summarization, automated note-taking, sentiment analysis, and intelligent dialers. These capabilities are not just about automation; they are about augmenting the abilities of sales and support agents, allowing them to focus on what truly matters – building strong customer relationships. Our system integrates seamlessly with existing CRM and helpdesk tools, ensuring that businesses can maintain their workflows while benefiting from our advanced telephony solutions. With local number coverage in over 160 countries and a commitment to 99.7% uptime, CloudTalk ensures that businesses can scale globally and maintain constant, high-quality communication with their customers. We are continuously innovating to meet the evolving needs of the remote workforce and to exceed customer expectations, solidifying our path to becoming a leader in AI-powered voice communication.

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CloudTalk

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CloudTalk hiring Senior Software Engineer (Node.js) • Remote (Work from Home) | Himalayas