United States onlyLocation: Remote with a high preference for candidates who are local to the DC, MD, VA area
Citizenship Required: Yes
Clearance Type: Secret
Positions Available: 1
Salary Range: $95,000 - $115,000
At Cloudshape our employees have incredible opportunities to work in helping organizations securely transform their IT Infrastructure to meet the changing business cultures. We help government agencies transform their IT infrastructure using a solutions-driven approach that focuses on business outcomes rather than activities and tasks. This results in reduced capital requirements; lower and predictable operating costs; better alignment with business objectives; and reduced risk.
Our people make us who we are. We believe that to be a good partner for our clients we must have a solid team dynamic. We place emphasis on personal growth and learning new skills.
We are seeking a highly motivated, customer-oriented Configuration/Data Management Specialistto join our team. The selected candidate will support different agencies in the federal government. This is an important position that will have a large impact on an already successful organization.
To be considered for this position, US Citizenship and an active Secret security clearance is required. This is a funded position and is contingent upon verification of a security clearance prior to starting with Cloudshape.
Primary Duties:
Describe and document issues for different audiences, managers, system engineers, and administrators, and prepare prepare/present briefings for customer as well as communications between engineering disciplines
Write appropriate cutover notifications and update of the new release content of final package deliverables
Develop and present Change Control Board (CCB) documentation for all existing and newly fielded hardware, assist in the presentation of changes at the CCB, answer questions, and adjust approaches as requested to mitigate risk
Create run books for network team to implement changes
Utilize the ticket tracking system to document a complete, accurate and detailed account of an incident and outages activities. Excellent communication, interpersonal, technical and organizational skills
Reviews critical incident outage resolution results and responses and dispositions of failed changes due to CMS related issues
Facilitates communication and engages business and IT management to encourage configuration management efforts and value proposition
Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed
- Associates degree in a technical discipline or 2 years of experience in lieu of a degree
- 3 + years of experience
- Ability to focus on the technical aspect steps as well as how they fit into the overall upgrade process
- Experience performing proper baseline identification of configuration items, performing periodic audits, and providing verification of version release configuration items
Experience planning, evaluating, directing, tracking, analyzing, and coordinating CM activities on large, complex programs/projects
Experience creating run books and presentations to Configuration Control Boards
- Excellent oral and written communication skills
- Excellent customer service skills
- Strong coordination, organization, teaming, and communication abilities along with horizontal integration skills
- Ability to manage multiple tasks simultaneously
- Ability to work in a team environment
- US Citizen with Secret clearance
- Flexible Work Schedule
- Paid Time Off
- Medical, Dental and Vision Insurance
- Cloudshape will contribute to 401K plans without employee contributions.
- Bonus Potential
- Life Insurance and AD&D Insurance
- Short-Term and Long-Term Disability Insurance
- Training Assistance
- Employee Referral Program
E-Verify Right to Work Poster
E-Verify Participation Poster
EEOC Know Your Rights Poster
