Training Operations Specialist

About ClickHouse

Established in 2009, ClickHouse leads the industry with its open-source column-oriented database system, driven by the vision of becoming the fastest OLAP database globally. The company empowers users to generate real-time analytical reports through SQL queries, emphasizing speed in managing escalating data volumes.Enterprises globally, including Lyft, Sony, IBM, GitLab, Twilio, HubSpot, and many more, rely on ClickHouse Cloud. It is available through open-source or on AWS, GCP, Azure, and Alibaba.

The Learning Team at ClickHouse is growing fast as more and more users discover the power of ClickHouse and need to understand how to use it effectively. As a member of the team, you will be responsible for coordinating, managing, and supporting the organization's logistics and administration of global training programs. You will also ensure the seamless execution of training events (in-person, virtual, and self-paced), maintain training materials, and collaborate with various stakeholders to optimize the ClickHouse Academy learning experience.

What you will be doing:

• Schedule and organize training events (virtual and in-person) for a global audience, including website registration, Zoom setup, email communications, and Learning Management System (LMS) configuration
• Coordinate training logistics across multiple regions, such as staffing an event, preparing training material, and communicating with staff and attendees
• Manage and maintain the LMS by troubleshooting technical issues, uploading training material, and customizing the platform to ensure a seamless and consistent learning experience for internal and external learners worldwide
• Track and report training metrics, learner progress, and program outcomes to stakeholders
• Collaborate and partner with various teams within the organization, such as Sales, Marketing, etc., to identify and execute on various training needs

What you bring along:

• Minimum 2-4 years of experience in training coordination, operations, or a related role
• Proficiency with Learning Management Systems (LMS), Content Management Systems (CMS), and Marketing Automation Software (Marketo)
• Proficient with Online Communication Platforms (Zoom) and Google Workspace
• Ability to work independently and manage multiple priorities across various time zones simultaneously
• Detail-oriented, excellent organizational and time management skills, strong communicator, and process management abilities
• Ability to learn new technologies quickly and effectively
• A self-motivated attitude that provides you with the desire and determination to complete tasks in a fast-paced startup environment

Bonus points:

• Experience with video editing (Camtasia) and video hosting tools (Vimeo)
• Knowledge of online training authoring tools (Articulate Rise)
• Experience working with Salesforce
• Curriculum Design and/or Project Management background

Compensation

For roles based in the United States, you can find above our typical starting salary ranges for this role, depending on your specific location.

The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, business requirements and geographical location.

If you have any questions or comments about compensation as a candidate, please get in touch with us at [email protected].

Perks

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A $500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

Culture - We All Shape It

As part of our first 500 employees, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture? Learn more about our values here. Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please see here for our Privacy Statement.