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Customer Engagement Analyst (100% Remote)

ClearCaptions, LLC

Salary: 67k-84k USD

United States only

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ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

Requirements

  • Bachelor's degree in business, statistics, data science, marketing or related fields
  • Minimum 3+ years of experience in contact center operations, customer experience, retention, or related environments
  • 3+ years of experience in business analysis, business intelligence, data analytics, or operational analysis

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Relocation Assistance
  • Health Insurance
  • Dental Insurance
  • Vision Insurance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 67k-84k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About ClearCaptions, LLC

Learn more about ClearCaptions, LLC and their company culture.

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ClearCaptions, LLC

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