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ClarioCL

Data Manager I

Clario is a leading healthcare research and technology company that enhances clinical trial management through comprehensive endpoint solutions and scientific expertise.

Clario

Employee count: 1001-5000

Costa Rica only

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At Clario, part of Thermo Fisher Scientific, we develop regulated technology that helps unlock better evidence and improve patient outcomes worldwide. Our software platforms support clinical trials, diagnostics, and medical decision-making in highly controlled regulatory environments. The Data Manager is responsible for ensuring high quality data is obtained, processed and reported to Sponsors and defines the methods and tools Clario uses to provide these services. The Data Manager is the primary contact for all data-related issues for both internal and external teams.

What We Offer

  • Competitive compensation
  • Comprehensive health, dental, and vision coverage
  • Retirement savings plan with company contribution
  • Paid time off and company holidays

What You’ll Be Doing

  • Serve as the primary internal and Sponsor contact for all Data Management–related questions, issues, and concerns, including data collection, cleaning, delivery, reconciliation, database lock, and activity timelines.
  • Define and maintain the Data Management Plan (DMP)
  • Collaborating with Sponsors to define study requirements.
  • Determining standard and study‑specific edit checks to ensure clean data.
  • Documenting data processing guidelines appropriate for each study.
  • Partnering with internal teams on study setup requirements, including demographics and visit schedules.
  • Communicating DMP commitments to internal Clinical Data Management teams.
  • Completing Data Management information in internal systems.
  • Lead the development, review, and finalization of data transfer requirements, including
  • Providing or customizing standard file specifications.
  • Reviewing Sponsor‑defined specifications and coordinating approvals with Sponsors and SAS Programmers.
  • Maintaining approved file specifications.
  • Validating file formats and data content as required.
  • Submitting SAS programming requests for data files or edit checks.
  • Generating and providing sample data and managing Sample Data Approval Forms.
  • Managing database lock activities and timelines to ensure data integrity and timely deliverables.
  • Act as the primary point of contact for Data Clarification Requests (DCRs) and query escalation, working closely with Data Coordinators and Project Managers.
  • Ensure high‑quality study setups by participating in the review and approval of Data Management components.
  • Deliver high customer satisfaction by meeting commitments, adhering to timelines, and providing excellent customer service.
  • Identify out‑of‑scope requests and escalate to Project Management for Change Order processing.
  • Maintain complete and up‑to‑date Data Management documentation, including DMPs, file specifications, data transfer agreements, data correction forms, requests, and client communications.
  • Lead routine status meetings with Sponsors/CROs and internal teams, providing agendas and meeting minutes.
  • Perform at least one routine data run per assigned study per quarter, including sample, complete, and final data deliveries.
  • Support monthly reporting by providing required Data Management metrics.
  • Clearly communicate project status with Sponsors, Project Management, and internal client‑specific teams.

What We Look For

  • Bachelor’s degree (BS/BA) in Life Sciences or a related field (preferred).
  • Minimum of 2 years of Data Management or related experience, preferably in a clinical research environment.
  • Prior client‑facing experience.
  • Proficiency with Microsoft Office applications.
  • Strong organizational, interpersonal, time‑management, and problem‑solving skills.
  • Ability to manage multiple priorities with strong attention to detail.
  • Previous exposure to or experience with SAS or SQL (preferred).
  • Knowledge of CDISC SDTM standards (a plus).
  • Ability to communicate effectively in English.

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Clario is an equal opportunity employer. Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

About the job

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Job type

Full Time

Experience level

Experience

2 years minimum

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About Clario

Learn more about Clario and their company culture.

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At Clario, we understand that our customers face challenges in conducting clinical trials that yield reliable evidence while ensuring safety, efficacy, and quality of life for patients. This is why we leverage our 50+ years of clinical trial data management expertise to drive innovation and deliver dependable solutions. Our primary aim is to empower pharmaceutical, biotech, and medical device companies to transform lives by providing the richest clinical evidence available.

We specialize in endpoint technologies and comprehensive management services for clinical trials, supporting over 26,000 studies in more than 100 countries. Our solutions integrate deep scientific expertise with advanced technology, ensuring accurate data collection and analysis. With our unmatched operational scale and global reach, we facilitate seamless trial execution, enhance patient engagement, and ensure adherence to regulatory standards. At the heart of our mission is a commitment to not only improve data reliability but also elevate the patient experience, making their health and well-being our top priority.

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