We are looking for a Senior Customer Success Manager to act within a strategic business unit, focused on a defined set of enterprise accounts. Responsibilities include account and customer success management, marketing, ABM and strategy, market intelligence and data, and use of CRM, insights, and monitoring tools.
Requirements
- Experience in Customer Success, Account Management, B2B Marketing/ABM, Growth or Sales Ops
- Practical experience in using generative AI
- Experience with enterprise accounts in B2B context
- Analytical profile
- Excellent written and verbal communication skills
- Organization, priority sense and excellence in follow-up
