United States onlyQualifications:
- A degree in Computer Science, Information Systems, Engineering, Business Administration, or other related discipline is preferred.
- 3+ years of professional experience in UNIX and/or Linux system administration of networks and software systems.
- Experience in system backup and recovery; basic software management; security management and library management; installation and configuration of hardware; operational systems and COTS software; operating computer systems in different operating environments; and sizing, performance, tuning, hardware/software/network trouble shooting and resource allocation.
- Experience in different network protocols including TCP/IP and major network security tools.
- Provide support (e.g., system administration, Life-Cycle, repair, cybersecurity) for Unix/Linux Operating Systems (OSs) that support Department and existing and future fleet development.
- Provide support for various server hardware architectures that support Department and existing and future fleet development and sustainment (e.g., VAX, ALPHA, SPARC, x86, PA-RISC, Concurrent).
- Provide support for various hardware and software storage solutions, including Storage Area Networks (SANs), Network-attached Storage (NAS), storage controllers and fiber fabric switch technologies (e.g., NetApp, Vast, Dell EMC, Synology, Quantum).
- Support NSWCDD’s disaster recovery activities ensuring critical systems can be restored in accordance with requirements.
- Provide support for various hardware and software backup solutions, including tape jukebox and smart disk systems, maintaining system images using native OS software and various vendor software solutions (e.g., Dell EMC, Networker, Quantum, Clonezilla).
- Perform system backups and restores for all Department IT and fleet support systems and ensure the ability to perform bare-metal restores in the event of system failure or disaster.
- Verify backups and provide backup and image status reports.
- Provide support for various IT peripherals, including, but not limited to, tape drives, magneto optical drives, optical drives (e.g. CD-ROM, DVD, Blu-Ray), flash media drives, printers and print servers, and plotters.
- Provide hardware support, including, but not limited to, performing hardware upgrades, refreshes, troubleshooting, diagnostics and repair, opening vendor support requests and coordinating vendor on-site support, planning hardware upgrades and installations, relocating hardware, and updating asset databases and diagrams following hardware changes.
- Work with Government and other Contractor personnel to schedule and perform updates to operating system, software applications, and hardware, evaluate the impact to the system and networks and to assist with developing necessary contingency plan(s), and notify stakeholders prior to installation.
- Add, remove, and manage user accounts on standalone and networked systems with the use of directory services where applicable (e.g., AD, Lightweight Directory Access Protocol).
- Support NMCI activities for NSWCDD, including security groups, user accounts, share drive space, switch and port installations, seat moves/adds/changes, seat coordination, day to day troubleshooting, and other similar tasks.
- Work with Government and other Contractor network engineers to troubleshoot, diagnose, and solve network related issues.
- Provide system administration technical assistance for test or training events.
- Maintain records of system administration activities on all supported IT via a ticket tracking system.
- Develop a process that will employ to perform critical activities to ensure IT is operating effectively while adhering to cybersecurity requirements (e.g. patching, antivirus updates, performing and verifying system backups, performing/remediating vulnerability scans, updating A&A documentation).
- Provide activity status reports detailing the statuses of all activities contained in the system administration plan, as needed (e.g., monthly or quarterly).
- Provide operational support including but not limited to tracking and reconciling database records; managing NMCI and telecom invoices, memos, applications, and other related information associated with Corporate and Technical Department IT assets such as RDT&E, DADMS, CWF, CfM details and logistics, and telecommunications devices; track A&A statuses; Transfer Agents; Endpoint Security Solutions (ESSs); System Authorization Request Navy support; updating databases, spreadsheets, web sites, and other records associated with Department Information Technology assets and resources; attend meetings and communicate results to the appropriate DIO.
