cFocus Software is seeking an experienced Infrastructure Engineer IV to support the Security Tools and Infrastructure Modernization (STIM) contract with the U.S. Department of Health and Human Services (HHS). The role focuses on system administration, help desk operations, field support, and IT asset management, leveraging Windows/Linux systems, Active Directory, and enterprise authentication services. The engineer will mentor support staff and participate in 24/7/365 operations.
Requirements
- 10+ years of IT infrastructure engineering and system administration experience.
- Expertise in Windows/Linux system administration, patching, and performance monitoring.
- Proven experience managing Help Desk and field support operations.
- Hands-on knowledge of IT asset management and logistics systems.
- Experience mentoring and leading support teams.
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- ITIL v4 Foundation certification.
- Master’s degree preferred.
- Must be eligible to obtain and maintain a Public Trust (High-Risk, Level 5) clearance.