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cFocus Software IncorporatedCI

System Administration / Help Desk / Field Support / Logistics - HHS STIM

cFocus Software is a leading provider of cybersecurity compliance and enterprise IT services focused on federal government agencies, dedicated to ensuring secure cloud operations.

cFocus Software Incorporated

Employee count: 11-50

United States only

cFocus Software is seeking an experienced Infrastructure Engineer IV to support the Security Tools and Infrastructure Modernization (STIM) contract with the U.S. Department of Health and Human Services (HHS). The role focuses on system administration, help desk operations, field support, and IT asset management, leveraging Windows/Linux systems, Active Directory, and enterprise authentication services. The engineer will mentor support staff and participate in 24/7/365 operations.

Requirements

  • 10+ years of IT infrastructure engineering and system administration experience.
  • Expertise in Windows/Linux system administration, patching, and performance monitoring.
  • Proven experience managing Help Desk and field support operations.
  • Hands-on knowledge of IT asset management and logistics systems.
  • Experience mentoring and leading support teams.
  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • ITIL v4 Foundation certification.
  • Master’s degree preferred.
  • Must be eligible to obtain and maintain a Public Trust (High-Risk, Level 5) clearance.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About cFocus Software Incorporated

Learn more about cFocus Software Incorporated and their company culture.

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cFocus Software is a technologically advanced service provider dedicated to delivering FISMA, RMF, and FedRAMP compliance solutions, along with extensive cloud and enterprise IT services aimed at federal government agencies. Established in 2006, cFocus Software has amassed over 15 years of experience in this niche, showcasing a robust portfolio that includes our exclusive ATO as a Service™ offering. This groundbreaking solution automates the often-complex compliance processes required for federal contracts. By streamlining FISMA, RMF, and FedRAMP compliance, we enable agencies to focus their resources on their primary missions while maintaining strict adherence to security standards.

Our commitment to excellence is further demonstrated through our partnerships with key industry leaders such as Microsoft, AWS, and ServiceNow, positioning us as a Microsoft Gold Certified Partner and AWS Technology Partner among others. This allows us not only to leverage cutting-edge technologies but also to develop comprehensive multi-cloud strategies that align with modern government initiatives. At cFocus Software, we pride ourselves on our responsiveness to client needs and our dedication to superb customer service, ensuring that every federal agency we work with can achieve their operational goals efficiently and securely.

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cFocus Software Incorporated

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cFocus Software Incorporated hiring System Administration / Help Desk / Field Support / Logistics - HHS STIM • Remote (Work from Home) | Himalayas