Supervisor, Intake & Insurance Verification

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Manage the work flow of the image indexing, intake prep and/or insurance verification teams and ensure quality output. Assist with developing and administering all training related to the department as well as performing quality audits.

• Supervise the daily tasks and manage workflow of the image indexing, intake prep and/or insurance verification teams ensuring performance standards are met
• Serve as the point of contact for all questions or issues related to image indexing, intake prep and/or insurance verification
• Provide reports, statistics and status to management
• Assist in the development and implementation of training manuals
• Perform quality audits, evaluate performance and assist with group and individual training to employees
• Identify gaps or improvements in processes, recommend solutions and implement changes
• Manage workload effectively to ensure department is meeting performance standards
• Performs other duties as assigned
• Complies with all policies and standards

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act