Senior Site Reliability Engineer

We are seeking a Senior Site Reliability Engineer to lead projects that improve health outcomes for our 28 million members by using technology. The ideal candidate will have a Bachelor's degree in a quantitative or business field and 4-6 years of related experience.

Requirements

• Helps lead projects focused on Disaster Recovery and maintaining optimum platform infrastructure performance, reliability, and security
• Develops complex services to automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents
• Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability
• Leads project teams through out the deployment process
• Assists application development teams create a Disaster Recovery playbook
• Troubleshoots and resolves more complex problems with systems and services and initiates regular deployment of new versions of the systems and their subcomponents
• Leads more complex projects focused on building and maintaining observability/monitoring for the application
• Helps make decisions around periodic system validation and testing, service monitoring, and standing up new services/tools
• Identifies and implements necessary manual and automated procedures for improved collaborative response in real-time
• Leads lower level Engineers in stress, security, and performance testing
• Resolves issues that come up through support escalation
• Keeps documentation and runbooks up to date to effectively deal with new incidents that might arise
• Leads post incident reviews and documents findings for future informed decision making
• Reviews proposals to optimize Software Development Life Cycle (SDLC) to boost service reliability and makes decisions around which proposals should move forward
• Communicates complex topics with development teams to investigate and document issues and leads internal team to develop solutions to mitigate them

Benefits

• Competitive pay
• Health insurance
• 401K
• Stock purchase plans
• Tuition reimbursement
• Paid time off plus holidays
• Flexible approach to work with remote, hybrid, field or office work schedules