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Job Summary
The primary purpose of this position is to install and maintain mainframe DB2 software. This position will also estimate and plan for installation and upgrade activities as well as new customer transition projects.
What you will do:
- Ensures system improvements and/or modifications are implemented
- Provides technical assistance regarding Disaster Recovery exercises and Business Continuity Processes Develops, enhances, and supports technical approaches that allow audits and scalable implementations of large, complex mainframe environments
- Identifies and resolves performance issues
- Maintain mainframe DB2 database objects such as tables, indexes, views, schemas, and constraints.
- Tune SQL statements, analyze access paths, and recommend index or query changes.
- Identify and resolve performance, locking, and concurrency issues across DB2 and related online environments (CICS/IMS).
- Manage data migrations using DB2 utilities including LOAD, UNLOAD, and REORG.
- Serve as the primary liaison to application teams regarding DB2 logical design and best practices.
- Implement and manage DB2 GRANT/REVOKE structures to ensure secure and compliant access.
- Support Disaster Recovery activities, validate recovery procedures, and align with customer RTO/RPO needs.
- Participate in project planning, estimating work, meeting milestones, and coordinating with project managers.
- Provide training, guidance, and mentoring to team members.
- Support audit and compliance needs by supplying logs, reports, and documentation.
- Participates in ongoing development and improvement of installation standards
- Works with project managers in the development and implementation of project plans and timelines
- Addresses and updates customer incident tickets and changes orders providing internal management and customer account managers with status information
- Provides team members with technical training and/or mentoring
- All CDW employees are responsible to safeguard the information and information systems that they use or handle in the execution of their duties. Employees are obligated to know and perform their duties in accordance with CDW policies, standards, and procedures related to security and report security violations to the appropriate CDW authority.
- Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment.
What we expect of you:
- Bachelor’s degree and at least 5 years of IT engineering work experience performing DB2 system management functions (software installations, version upgrades, product maintenance, configuration and administration management) . Provide primary support for reported problems related to DB2, QMF and related OEM software products. Fulfill service requests (SRs) for mainframe z/OS customers as they pertain to DB2, QMF, and related OEM software products to include:
- Experience installing, maintaining, and supporting mainframe software products for IBM mainframes and performing system management functions (software installations, version upgrades, product maintenance, and configuration management), OR
- 9 years IT Engineering experience, including 5 years of IT engineering work experience performing DB2 system management functions (software installations, version upgrades, product maintenance, configuration and administration management). Provide primary support for reported problems related to DB2, QMF and related OEM software products. Fulfill service requests (SRs) for mainframe z/OS customers as they pertain to DB2, QMF, and related OEM software products
- Ability to analyze and resolve DB2 logical and data-related issues including performance and query behavior.
- Demonstrated ability to install, maintain, and support mainframe products from vendors such as IBM, Computer Associates, Compuware, BMC, etc.
- Demonstrated ability to manage customer transitions, ensuring technical readiness and smooth onboarding.
- Demonstrated ability to execute tasks associated with any customer’s disaster recovery plans
- Demonstrated communication and documentation skills for working with technical and business teams.
- Knowledge of DB2 security models (GRANT/REVOKE).
- Knowledge of IBM IMS, a plus.
- Knowledge of Assembler, a plus.
Pay range: $104,550 - $148,190 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW’s goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.
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