Senior Provider Partnerships Manager

About Carrot:

Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives. With Carrot, you can pursue your possible.

The Role:

You will build and maintain strong strategic partnerships with key fertility clinics across the US and Canada and support patient escalations when issues arise. You will be responsible for managing relationships, negotiating rates, and identifying strategic opportunities with our fertility clinic partners to add value for our members. The Provider Partnerships Manager supports our members and works across the Carrot organization to minimize the cost of treatment, improve access to care, and deliver an excellent patient experience. If an issue with a partner arises, you jump in to solve it. If Carrot discovers a network gap, you build the relationships necessary to fill it. In this role, you will have a chance to work with partners from across the US and Canada and will have the ability to adjust your partnership approach to the unique needs of each market.

The Team:

The Provider Partnerships Team sits within the Strategy team, which is part of Carrot’s Product Team. The Provider Partnerships Team is responsible for developing Carrot’s network strategy and for building and maintaining partnerships that maximize value across 4 pillars: quality, affordability, access, and member experience.

Minimum Qualifications:

• 1-3 years of partnerships management experience as an individual contributor (this could be in a sales role, partnerships role, or any environment where there are both relationship building and profitability components). Ideally, you have experience with both establishing new partnerships and managing existing partnerships.
• You have strong written and verbal communication skills. You thrive writing emails, leading Zoom calls, negotiating deals, articulating value, and communicating with internal and external stakeholders.
• You love to negotiate and are able to manage difficult conversations while being thoughtful, resourceful, collaborative, and member-focused.
• You are data-driven, detail-oriented and motivated to produce quantifiable results.
• You have some prior experience using a CRM system (like Salesforce or Airtable) to track partnerships progress and manage partnership details
• You have strong aptitude and familiarity with Google Sheets, Google Docs, Zoom, KeyNote, Jira, and the ability to quickly learn and ramp up on any other tools and systems you might need for your role
• You are a self-starter, a problem solver, and a person who looks around corners to bring forward solutions to issues before they arise.
• You thrive in a remote work environment and know how to make the most of in-person opportunities (i.e. conferences, team off-sites)

Preferred Qualifications:

• Ideally, you have a deep understanding of the fertility industry from years of experience working either at a fertility clinic or in another industry role.
• Ideally, you have been in scrappy, start-up environments before and have learned the ability to prioritize what’s most important, especially when there are competing priorities
• Ideally, you share a passion for Carrot’s mission: Fertility care for all.

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $95,000-$110,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company's Most Innovative Companies, CNBC's 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.

Carrot is a remote-first company with teams in more than 40 states across the United States and dozens of countries around the world. It has received numerous workplace awards, including Fortune's Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at carrotfertility.com.