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CareHarmonyCA

Remote - Implementation

CareHarmony is a healthcare technology company that provides AI-powered care coordination solutions to hospitals, physician practices, and other healthcare organizations to improve patient outcomes and support value-based care.

CareHarmony

Employee count: 51-200

United States only

CareHarmony is looking for an Implementation professional to join our team! You will play a crucial role in onboarding new clients and ensuring they have a seamless transition to our services. In this remote position, you will work closely with clients to understand their needs, customize our solutions to fit their requirements, and provide training and support to ensure successful adoption.

In this fast-paced environment, you will collaborate with diverse teams to identify opportunities for improvement and help enhance our implementation processes. Your expertise and communication skills will be key to building strong relationships with clients and aiding them in achieving their goals.

Requirements

  • 2+ years of experience in a client-facing implementation or project management role
  • Strong understanding of healthcare systems or solutions
  • Excellent communication and interpersonal skills
  • Ability to manage multiple projects and deadlines simultaneously
  • Proficient in using project management tools and software
  • Problem-solving mindset with a focus on client satisfaction
  • Experience in training and onboarding clients is a plus

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About CareHarmony

Learn more about CareHarmony and their company culture.

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Many patients, especially those managing chronic conditions, find navigating the healthcare system to be a significant challenge. They often face difficulties in coordinating care between multiple providers, understanding complex treatment plans, and accessing necessary resources. This can lead to fragmented care, poor health outcomes, and increased stress for both patients and their families. Our customers, which include hospitals, physician practices, Accountable Care Organizations (ACOs), and Independent Practice Associations (IPAs), are seeking solutions to provide more comprehensive and proactive care to these patients, particularly in the context of value-based care models that prioritize quality and efficiency. They need ways to extend their reach beyond the traditional office visit and support patients in managing their health on an ongoing basis.

That's why CareHarmony was created: to address these challenges by offering a human-driven, technology-enabled approach to care coordination. We understand that providers often struggle with the manual processes and limited visibility inherent in many existing systems, which makes it difficult to scale their care coordination efforts effectively. Our CareBlocks™ technology platform leverages artificial intelligence and machine learning to analyze clinical, claims, and social data, providing care teams with actionable insights and personalized care plan recommendations. This allows clinicians to deliver the right care to the right patient at the right time, treating each individual uniquely and guiding them on a truly personalized path through the healthcare ecosystem. We partner with healthcare organizations to implement turnkey chronic care management (CCM), remote patient monitoring (RPM), annual wellness visits, and transitional care management programs. By offering around-the-clock access to care coordinators, mobile application assistance, custom care plans, and simplified billing, we help our customers improve patient experiences, enhance clinical outcomes, and succeed in risk-based contracts and other value-based arrangements. Our services are designed to help patients better manage their chronic illnesses, navigate the healthcare system, and access community resources, ultimately improving their quality of life.

Tech stack

Learn about the tools and technologies that CareHarmony uses to build, market, and sell its products.

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CareHarmony employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at CareHarmony.

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401k with match

401k plan with employer match.

Health Savings Account (HSA) with Employer Match

HSA with employer matching contribution.

Pet Insurance

Optional customizable ASPCA pet insurance.

Medical Insurance

PPO and HSA health plan options, plus dental and vision insurance.

View CareHarmony's employee benefits
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CareHarmony

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CareHarmony hiring Remote - Implementation • Remote (Work from Home) | Himalayas