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CapitaCA

Commercial Manager

Capita plc is a leading outsourcing and professional services company based in London, providing business process services driven by technology and data.

Capita

Employee count: 1001-5000

United Kingdom only

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Capita Pensions Solutions is a division of Capita that specializes in providing a wide range of services related to pensions. We focus on creating and implementing resilient and responsible pension strategies to help organizations and their employees secure a more stable financial future. Our services include pensions administration, consultancy, and the latest technology and engagement techniques. Capita Pensions Solutions has been managing pensions for over 50 years, covering pension schemes of various shapes and sizes.

We are seeking an experienced and driven Commercial Manager. This role plays a pivotal part in supporting the sales and client management teams to secure profitable, deliverable new business while safeguarding commercial and contractual integrity. You will provide expert commercial input across deal shaping, pricing, negotiations and contracting, ensuring all opportunities align with margin, risk and governance requirements. Acting as a trusted advisor, you’ll identify and manage key commercial and legal risks, working closely with internal stakeholders to support informed decision making throughout the bid and approval process.

Job title:

Commercial Manager

Job Description:

What you’ll be doing

  • Assist the sales team to secure profitable and deliverable new business
  • Provide commercial support in deal shaping, negotiations & contracting
  • Review pricing of existing and new business proposals to ensure they are aligned with company margin, risk and contingency provisions
  • Ensure all customer and supplier bids/contracts are approved and reviewed in line with deal approval governance and policy prior to submission/signature
  • Identify, manage and report on key commercial / legal risks (legal risks to be communicated to Legal function and ongoing appropriate support / liaison to be maintained)
  • Be main point of contact for principal client contract(s) and provide in-life client contract management support
  • Review, interpret and advise on existing contract rights and obligations
  • Lead change management of contracts including production of BAU contract variations
  • Support production of regular contract reporting in line with governance and contract requirements
  • Ensure that contract records are maintained and accessible as directed
  • Record, ratify and circulate commercial / negotiation meeting minutes when required
  • Support the business by owning and performing the ongoing admin of contracts (including the provision of contractual templates / tool kits, and delivering notices)
  • Support of sub-contractor relationship management.
  • Support of due diligence and MI / audit data request activities
  • Work as part of client specific management teams, including managing a pipeline of activity and contributing to client specific strategy, review and performance

Essential Skills/Experience

  • Good understanding of bid preparation and submission processes (ITT, RFP, BAFO)
  • Ability to identify and analyse key commercial risks such as KPIs, SLAs, contractual dependencies and milestones
  • Strong contract drafting and negotiation skills
  • Strong knowledge of contract law and its application in SW / IT / BPO/Professional Services environments
  • Good basic financial acumen
  • Producing reports and summaries which articulate key matters for a senior and/or non-commercial audience

Soft skills

  • Starter – Finisher: seeing activities through to successful completion
  • Resilient and self-motivated
  • The ability to prioritise, meet deadlines and work under pressure
  • Have confidence in seeking support, input, guidance appropriately and when required
    Good communication skill

About Capita Pension Solutions

Capita Pension Solutions is one of the UK’s leading pension providers, supporting over 450 schemes and more than 7 million members. We deliver end-to-end pension solutions across administration, data remediation, software, actuarial services, investments, scheme management, and member communications—combining expertise with technology to meet our clients’ evolving needs.

What’s in it for you?

  • 💻 Remote working – work from wherever you’re happiest in the UK
  • 💰 Competitive salary
  • 🌴 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
  • ❤️ Paid volunteering day with a charity of your choice
  • 🍼 Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
  • 🚴‍♀️ Cycle2Work scheme, pension, life assurance, and more

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next

Select Apply now to complete our short application and tell us more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Capita

Learn more about Capita and their company culture.

View company profile

At the heart of what we do is a culture of collaboration and innovation. Capita plc is a leading provider of business process services, driven by data, technology, and people. Every day, our dedicated team of 41,000 colleagues helps transform and simplify the connections between government and citizens, businesses, and customers in a multitude of sectors. By leveraging our deep industry knowledge and cutting-edge technology, we strive to create better outcomes for clients and consumers alike.

Our commitment is not only to deliver exceptional services but also to empower our clients to meet the continually evolving challenges of today's world. In serving both public and private sectors, our solutions enhance service delivery across various domains including education, health, financial services, local government, and more. With operations in eight countries, we engage with clients primarily in the UK and Europe, ensuring our strategies are tailored to the unique landscapes of the communities we serve. At Capita, we embrace change, integrating digital transformation into our practices to improve productivity and overall service experience.

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