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Remote Desktop Management | 6 to 12 years | Mumbai & Bengaluru

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Capgemini Technology Services

Employee count: 5000+

India only
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Job Description

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
• Hands-on experience with Windows environments
• Need multi-tasking & resolves complex incidents and requests related to – One drive, google drive, SSO, O365, Printers & end user issues.
• Assist end users with their endpoint devices.
• Troubleshoot corporate applications (MS Office Suite, Enterprise supported browsers, Java Plug-ins )

• Knowledge of AV Scan

• Serves as a point of escalation for major incidents that are unresolved at the helpdesk level.

Primary Skills

  • Remote Desktop Support/ Remote Desktop Support

Secondary Skills

  • Windows OS

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About the job

Apply before

Aug 03, 2024

Posted on

Jun 04, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

India

Hiring timezones

India +/- 0 hours

Job categories

Remote Support SpecialistRemote Team Manager

Skills

Desktop SupportTechnical SupportWindowsGoogle DriveSSOO365TroubleshootingMS Office SuiteAVSHelpDesk+Java

About Capgemini Technology Services

Learn more about Capgemini Technology Services and their company culture.

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Capgemini Technology Services

Company size

5000+

View company profileVisit capgemini.com/in-en

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