United States onlyThe AWS Connect Engineer I will collaborate with the Caesars Digital Team Member Products team to build functional systems that improve the customer experience. The role requires maintaining current infrastructure, creating new AWS infrastructure & stability, and partnering with development teams and vendors to set standards for scalable, reliable, and resilient applications.
Requirements
- Act as a Company Technical SME on AWS Connect & AWS Bedrock.
- Be a community Leader in the wider Caesars engineering community.
- Respond to system outages and participate in root cause analysis.
- Collaborate with various teams and vendors to ensure appropriate configurations for application architecture.
- Ability to design, code, and test projects.
- Demonstrate problem solving skills by defining and presenting programmatic system solutions for identified programming issues.
- Perform code review for others, in increasing levels of complexity.
- Document activities from design to completion to assist future analysts in understanding work solutions.
- Participate in testing of projects within confines of current systems.
- Develop automated tests to cover internal system acceptance testing, ensuring delivery of well-tested system enhancements, and further ensuring systems meet business requirements.
- Create and maintain solution documentation (architecture diagrams, operating procedures, etc).
- Support and improve efficiency and effectiveness of tools (CI/CD pipeline, automated testing, automation, and release).
- Monitor and manage system performance and ensure the highest level of availability and security.
- Participate in business continuity and disaster recovery planning.
- Ensuring that systems are safe and secure against cybersecurity threats.
- Trouble-shoot incidents reported by end-users, escalating where necessary to schedule system changes, and discussing resolutions with end-users to arrive at a permanent solution.
- Keep abreast of current technology in both hardware and software to recommend business solutions that fit system constraints, meet user needs, and match the company's strategic outlook.
- Develop and maintain well written and oral communication skills.
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules.
- AWS Connect configuration changes
- AWS Bedrock configuration and development/feature enhancements
Benefits
- Comprehensive health insurance
- Retirement Plan
- Tuition Reimbursement
- Generous Paid Time Off
- 401k Matching
