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BuxtonBU

Product and Customer Marketing Manager

Buxton is a consumer intelligence technology firm based in Fort Worth, Texas, specializing in customer and predictive analytics.

Buxton

Employee count: 51-200

United States only

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Audiense is a next-generation analytics-to-action platform that helps organizations deeply understand and strategically activate their consumers. We’ve brought together the strengths of three category-leading brands — Buxton, Elevar, and Audiense — into one integrated, insight-driven solution:

  • Buxton by Audiense – 30+ years of predictive modeling and location intelligence expertise.
  • Elevar by Audiense – Industry-leading eCommerce tagging, event tracking, and revenue attribution tools.
  • Audiense – Award-winning audience segmentation and social consumer intelligence for global brands.

What You'll do

Product Marketing

  • Develop and maintain clear value propositions, messaging frameworks, and positioning for our consumer data products.
  • Partner closely with Product Management to understand roadmaps, new features, and market differentiation.
  • Support launch planning and execution for new products, features, and enhancements.
  • Create and maintain sales enablement assets including pitch decks, battlecards, and FAQs, and assist with product one-pagers and other collateral
  • Work closely with Sales, Customer Success, and Revenue teams to identify enablement gaps and improve sales effectiveness.
  • Conduct market, customer, and competitor research to inform messaging and go-to-market strategies.
  • Stay informed on trends in consumer data, location data, tracking, privacy, and the data technology landscape.

Customer Marketing

  • In coordination with Director of Product Marketing, plan and execute customer marketing activities across product lines, such as cross-sell/upsell campaigns and other customer communications
  • Support creation of customer stories that illustrate the value of our solutions

Cross-Functional Collaboration

  • Act as a key liaison between Product, Sales, Marketing, and Customer Success teams.
  • Facilitate consistent messaging across external marketing channels, sales communications, and internal documentation.
  • Work closely with our content team to give them the material they need to create great content and collateral and support broader marketing initiatives such as campaigns, content, events, and thought leadership.

What You'll Bring

Experience

  • 3–5 years’ experience in product marketing, ideally within a data, SaaS, or technology-led business.
  • An understanding of AI in products, and its use in the workplace.
  • Proven experience creating marketing campaigns, with experience in customer marketing campaigns preferred.
  • Experience working with data-led or insight-driven products is highly desirable.

Skills & Capabilities

  • Strong ability to simplify complex or technical concepts into clear, compelling narratives.
  • Excellent written and verbal communication skills. Submission of writing samples encouraged.
  • Highly collaborative with experience working cross-functionally.
  • Commercial mindset with an understanding of sales cycles and buyer journeys.
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously.

Nice to Have

  • Experience in consumer data, audience data, martech, adtech, or e-commerce environments.
  • Familiarity with CRM tools (e.g. Salesforce, HubSpot).
  • Exposure to data privacy or regulatory considerations in consumer data.

What We Offer

  • The opportunity to shape and scale the product marketing and customer marketing function in a growing data technology business.
  • A collaborative, fast-paced environment with high visibility across teams.
  • Competitive salary and benefits.
  • Flexible working and a culture that values ownership and impact.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

3 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Buxton

Learn more about Buxton and their company culture.

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Buxton is a leading consumer intelligence technology company that specializes in customer analytics. Founded in 1994 and headquartered in Fort Worth, Texas, Buxton provides powerful analytics to fuel the omnichannel growth of organizations. By understanding who their customers are as consumers, businesses can know where and how to reach them effectively. The company not only offers customer analytics software but also features predictive analytics tools that assist in strategic decision-making for businesses across various sectors, including retail, healthcare, and commercial real estate.

With decades of analytics expertise melded with advanced AI capabilities, Buxton delivers insights that drive customer engagement and business growth. Organizations like Marriott and Bass Pro Shops utilize Buxton’s tools to enhance their operational strategies and improve profitability. Buxton’s suite of services includes real estate site selection, market optimization, and economic development, making it an essential partner for companies looking to maximize their market presence and performance.

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Buxton

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