Head of Supply

About Burq

Burq started with an ambitious mission: how can we turn the complex process of offering delivery into a simple turnkey solution.

We started with building the largest network of delivery networks, partnering with some of the biggest delivery companies. We then made it extremely easy for businesses to plug into our network and start offering delivery to their customers. Now, we’re powering deliveries for some of the fastest-growing companies from retailers to startups.

It’s a big mission and now we want you to join us to make it even bigger! 🚀

We’re already backed by some of the Valley's leading venture capitalists, including The Chainsmokers, Origin Ventures, and Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely. We have assembled a world-class team all over the U.S.

We operate at scale, but we're still a small team relative to the opportunity. We have a staggering amount of work ahead. That means you have an unprecedented opportunity to grow while doing the most important work of your career.

We want people who are unafraid to be wrong and support decisions with numbers and narrative. Here’s a quick overview of what you will be doing:

Head of Supply

As Head of Supply at Burq, you will oversee the network of delivery service providers (DSP’s) who fulfill our merchants’ deliveries, working closely with the co-founders, demand-side and technical teams to scale that area of our business. Not only will you grow and nurture Burq’s DSP partnerships, you will develop and execute strategies to diversify and performance manage the network to deliver for our merchants. You will also collaborate with a dedicated product manager to evolve Burq’s supply-related product offerings and enhance the DSP experience, so that Burq becomes a preferred partner for all DSP’s.

This role is a great fit for those with general management experience who want to have an immediate impact scaling the business at an early-stage tech startup.

What You'll Do

• Lead the development and scale of our DSP network, working closely with a product manager and biz dev manager on your team, as well as Burq's senior execs, demand-side and tech teams
• Responsible for DSP acquisition, relationship management, pricing, and operational performance
• Advocate for the DSP experience and build solutions to create stickiness with the Burq platform
• Work in close alignment with the demand side of the business to identify opportunities where Burq’s supply side can be uniquely positioned to add merchant value or vertical expansion
• Own the DSP sales and success process start-to-finish, from prospecting to contract negotiation to technical integration, all the way to relationship management, growth strategies and conducting business reviews
• Inform the product roadmap with the key features that will be needed to scale the supply-side
• Identify internal and external supply-specific KPI’s and build an effective DSP performance management playbook
• Develop and implement DSP diversification strategies
• Become an expert on last mile logistics, the major national and local players, and how Burq fits into the industry
• Eventually, design and hire a team to continue to scale the network
• Provide our merchants and partners with the best experience possible!

Requirements

Who You Are

• 5-7 years of tech company experience in a business development, general management or corporate strategy role
• Deep understanding of and experience working within the last-mile logistics industry a plus
• Past experience building out new business strategies and/or bringing new products to market
• Demonstrated success at negotiating deals strategic in nature with c-suite decision makers
• Data-oriented and comfortable analyzing performance metrics to measure and track success
• Strategic thinker who can create both a high-level and long-term vision and also the bottoms-up plan to get there
• Have a go-getter attitude and thrive in the startup environment - you are not shy to move quickly at experimenting with new concepts and using data to validate success
• Highly organized and able to adapt to changing priorities
• Skilled listener with excellent verbal and written communications

Benefits

About the Team

Owners: We hire a smaller number of high-quality, talented individuals and trust their judgment.

Builders: We are a young startup, which means there is an endless amount of opportunity to build! We value transparency and cross-collaboration when trying out new strategies, testing new ideas, and giving/receiving feedback.

Velocity: We move fast and with intention. We believe in transparency across our team in order to maintain our velocity and ensure we are not losing focus on the company. mission and vision

Long-Term Thinking: As a startup, there are endless opportunities that we can tackle in our industry. To ensure we effectively scale and continue to be a market leader, we keep our team focused on our critical initiatives, and provide every team member with full-autonomy over their work in order to meet our long-term goals.

Benefits: We believe in investing heavily in our employees, and provide the below benefits to our team members:

• Competitive compensation packages, including salary and equity options
• Remote-First work environment
• Medical, Dental, Vision insurance
• Learning and Development Stipend
• Generous PTO

Diversity, Equity, and Inclusion: At Burq, we value diversity and take providing our diverse workforce with an inclusive environment where everyone can thrive. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, martial status, veteran status, or disability status.