Logistics & Routing Coordinator- Commercial Services (ZR_22077_JOB)

This is a remote position.

Scope:

• 40 hours/week

• Monday through Friday, 8:00 AM to 5:00 PM North CarolinaTime

• Flexible lunch hour (optional)

• Primary focus on commercial client portfolio

• Direct management of three service technician schedules

• Handle both scheduled and emergency service requests

• Business-to-business communication focus

Responsibilities:

• Manage and optimize schedules for three commercial service technicians

• Maintain auto-scheduled recurring appointments

• Handle emergency service requests and additional inspection scheduling

• Process and coordinate commercial route optimization

• Serve as primary point of contact for commercial service operations

• Manage business-to-business communications via email and phone

• Update and maintain accurate client records in CRM system

• Monitor and optimize service routes using CRM mapping tools

• Coordinate with property managers and on-site personnel

Requirements

• Strong schedule visualization capabilities

• Basic logistics or transportation experience

• Customer support experience is a must (B2B)

• Proactive mindset and problem-solving abilities

• Excellent business-to-business communication skills

• Experience with CRM systems and route optimization tools

• Customer service background

• Ability to analyze and optimize route data

• Professional email and phone communication skills

• HMO Coverage for eligible locations
  
• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job