Customer Service & Appointment Setting Specialist position available. Must have experience with ServiceTitan and customer communications. Appointment setting or sales experience a plus.
Requirements
- Prior experience with ServiceTitan and CSR responsibilities
- Ability to handle customer communications
- Appointment setting or sales experience a plus
- Familiarity with Hatch or willingness to quickly learn the platform
- Experience with ClickUp preferred
- Strong verbal and written communication skills
- Ability to multitask, stay organized, and manage shifting priorities
- Proficiency in office software, scheduling tools, and operational platforms
- Customer-first mindset with strong problem-solving abilities
- Team player capable of working independently in a fast-paced environment
Benefits
- Reliable internet connection
- Computer with sufficient processing power
- Multiple monitor setup preferred
- Phone capable of dialing out and receiving calls from Verizon OneTalk, Hatch, and ServiceTitan
