India onlyBrowserStack is seeking an Automation Support Engineer to provide 24/7 enterprise-level support coverage to customers via email, chat, and phone, and assist with automation products, customer queries, and product improvement ideas.
Requirements
- 0-1 Year Experience in Technical Support/Automation QA roles
- Excellent command of written & spoken English
- Good customer interaction skills through the spectrum of customer sentiments
- Knowledge or hands-on experience in functional and automation testing tools/frameworks like Selenium, Cypress, Playwright, Appium, etc.
- Hands-on experience in at least one programming language like Java, Node JS, Python, Ruby, etc.
- Knowledge of version control systems like Git, Github, Team Foundation Server (TFS), etc
- Basic understanding of APIs, bash or cURL scripting
- Basic knowledge of writing SQL queries like SELECT statements and JOIN clauses
- Basic know-how of networking concepts (http/s, ping, tracert, SSL, TCP/IP, Firewalls, Proxies, DNS, etc)
- Basic understanding of Web Technologies like HTML, JavaScript, CSS, XML
- Problem-solving, analytical skills, and troubleshooting skills to address various customer use cases or requirements
- Should be a team player and should have a can-do attitude
Benefits
- Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
- Gratuity as per payment of Gratuity Act, 1972
- Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
- Remote-First work environment that allows our people to work from anywhere in India
- Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
Ireland
