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Brown & Brown InsuranceBI

Director of Marketing Operations & Reporting

Brown & Brown, Inc. is a diversified insurance brokerage firm providing risk management solutions to individuals and businesses. Founded in 1939, it has grown into one of the largest independent insurance intermediaries globally.

Brown & Brown Insurance

Employee count: 5000+

Salary: 150k-160k USD

United States only

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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Arrowhead Intermediaries is seeking a Director of Marketing Operations & Reporting to join our growing team.

The Director of Marketing Operations & Reporting leads marketing transformation initiatives by optimizing workflows, aligning priorities with business goals, and delivering actionable insights through performance reporting. This role oversees marketing operations, ensures cross‑functional coordination of key initiatives, and manages analytics to provide visibility into marketing effectiveness. The Director develops dashboards, reporting frameworks, and operational processes that strengthen decision‑making and drive efficiency. A strong focus on scalable operations, data‑driven performance management, and continuous improvement is essential to success in this role.

How You Will Contribute:

  • Marketing Operations: Establish workflows to increase efficiency and productivity. Ensure operations are scalable, repeatable, and effective at meeting business partner needs.

  • Tracking Priorities & Transformation: Manage progress across key priorities aligned to business goals, ensuring resources are allocated efficiently, teams are informed, and issues are escalated and resolved.

  • Marketing Analytics & Reporting: Oversee marketing analytics. Develop dashboards and reports for KPIs, providing visibility into marketing performance, insights, and business impact

  • Cross-functional Coordination: Collaborate with marketing leaders and key stakeholders to regarding priority initiatives and processes to ensure seamless operations.

  • Divisional Marketing Teams: Work closely with marketing teams to track priorities aligned to business goals.

  • Support Marketing Initiatives: Support the broader marketing team by contributing to coordinated planning and department priorities.

  • Hands-on Leadership: Be a hands-on leader willing to dive into details and work alongside teammates to achieve goals.

  • Reporting and Measurement: Track marketing Objectives and Key Results (OKRs).

Skills & Experience to Be Successful:

  • Minimum of 5 years of experience leading marketing operations. Experience in a highly regulated industry is required.

  • Proven track record in achieving process improvements and reporting marketing performance outcomes.

  • Attention to detail and experience with marketing automation platforms are required.

  • Experience with Wrike, SharePoint, Google Analytics, HubSpot, Smartsheet, and AI communications platforms are key to this role.

Pay Range

$150,000 - $160,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 150k-160k USD

Experience

5 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Brown & Brown Insurance

Learn more about Brown & Brown Insurance and their company culture.

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Founded in 1939 by J. Adrian Brown and his cousin Charles 'Cov' Owen as a two-partner firm in Daytona Beach, Florida, Brown & Brown, Inc. has evolved into one of the largest and most respected independent insurance intermediaries in the world. At the heart of what we do is a culture built on integrity, innovation, superior capabilities, and discipline. We often refer to our employees as 'teammates,' fostering a sense of a collective group pursuing common goals and objectives, much like an athletic team operating under the Brown & Brown umbrella. This unique company culture rewards self-starters and those committed to doing what is best for our customers. We embrace solutions-oriented big thinkers who are committed to results and aren't afraid to take risks, driven to set goals high and aim even higher.

Our commitment extends beyond our business operations to the communities we serve. We are very community-minded, with over 90% of our offices involved in supporting nonprofits in their local areas. This dedication to making a positive difference is a core tenet of our identity as 'A Forever Company.' Our decentralized structure empowers local teams with the autonomy to make decisions and take ownership of their success, fostering an entrepreneurial spirit that thrives on internal competition and drives teams to deliver exceptional service. With a long-standing history of proven success and company growth, both organically and through strategic acquisitions, Brown & Brown continues to expand its reach and capabilities. We are dedicated to providing risk management solutions to help protect what our customers value most, serving a wide range of clients from individuals and families to large multinational corporations across various industries. Our teammates are as connected locally as they are globally, allowing us to provide personalized, dedicated service with the resources of a global leader.

Employee benefits

Learn about the employee benefits and perks provided at Brown & Brown Insurance.

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Paid Holidays

Offers paid holidays.

Family Medical Leave

Offers family medical leave.

Tuition Reimbursement

Offers tuition reimbursement.

Work From Home Policy

Offers a work from home policy.

View Brown & Brown Insurance's employee benefits
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Brown & Brown Insurance

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