United States onlyOur Company
Amerita
Overview
The Revenue Process Improvement Coordinator supports revenue cycle performance by working directly with operational teams to ensure execution of revenue-critical workflows. This role provides day-to-day operational support, monitors compliance with standardized processes, and assists in implementing improvements that reduce denials, rework, and delayed billing.
This position works in-step with operations and serves as a tactical extension of Revenue Cycle Management functions.
Schedule:Monday - Friday 8:30am - 5pm CST
We Offer:
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off• Tuition Reimbursement • Employee Discount Program & DailyPay• 401k
• Pet Insurance
Responsibilities
- Provides hands-on support to Intake, Nursing, Pharmacy, and Scheduling teams on revenue-related processes
- Reinforces documentation, authorization, charge capture, and handoff requirements
- Serves as a day-to-day resource for revenue process questions
- Monitors adherence to revenue-critical workflows
- Identifies execution gaps, delays, or recurring errors
- Communicates findings and trends to the Manager
- Tracks and reports process-level KPIs related to documentation timeliness, authorization completeness, and billing readiness
- Maintains issue logs tied to payer, therapy, or operational step
- Delivers just-in-time coaching and workflow reinforcement
- Supports rollout of new procedures and job aids
- Assists with onboarding new operational staff on revenue-critical behaviors
- Participates in process mapping and improvement initiatives
- Assists with pilot testing and implementation
- Gathers frontline feedback to refine workflows
- Identifies operational issues that pose revenue risk
- Assists in closing feedback loops after issues are resolved
- Owns root-cause analysis of operationally driven denials and revenue leakage
- Partners with operational leaders to redesign processes that prevent repeat issues
- Ensures denial fixes are embedded upstream and sustained
- Supervisory Responsibility: No
Qualifications
- Associate or Bachelor’s degree or equivalent experience
- 2+ years of experience in healthcare operations, revenue cycle, or clinical support
- Specialty pharmacy, infusion, or home health experience preferred
- Exposure to authorizations, clinical documentation, or billing workflows preferred
- Process Improvement, audit, or QA experience preferred
- Strong attention to detail and follow-through
- Ability to work cross-functionally with frontline teams
- Percentage of Travel: 0-25%
- Driving Position: No
**To perform this role will require frequently sitting and typing on a keyboard with fingers, and occasionally standing, walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**
