Customer Service Agent responsible for handling customer reviews and comments across multiple digital platforms, requiring strong communication and problem-solving skills.
Requirements
- High School Diploma or equivalent
- 2+ years of experience in social care, community management, CX support, or digital customer service
- Fluent in English & Portuguese both written and oral
- Strong verbal communication & writing skills
- General knowledge and interest in various social media platforms
Benefits
- 100% Remote position
- Continuous learning experience & career growth opportunities
- Competitive compensation based on location market rates
- Great opportunity to work with some of the world's coolest and most innovative brands
- Welcoming environment with diverse & global team environment
- Opportunity to learn more about social media
