As a Customer Service Agent, you will be the front line of communication between brands and their customers across multiple digital platforms. You will handle high volumes of customer comments & reviews, including negative and critical feedback, and be responsible for maintaining a safe and aligned app community.
Requirements
- High School Diploma or equivalent
- Personal PC/laptop with a working webcam
- Good working home environment with a stable internet connection
- 2+ years of experience in social care, community management, CX support, or digital customer service
- Fluent in English both written and oral
- Spanish & Portuguese fluency of B2 and above
Benefits
- 100% Remote position
- Continuous learning experience & career growth opportunities
- Competitive compensation based on location market rates
- Welcoming environment with diverse & global team
- Opportunity to work with innovative brands
