Customer Service Agent role involves handling customer comments & reviews, responding to customer inquiries, and maintaining a positive brand image across multiple digital platforms.
Requirements
- High School Diploma or equivalent
- 2+ years of experience in social care, community management, CX support, or digital customer service
- Fluent in English, both written and oral
- Spanish & Portuguese fluency of B1 and above
Benefits
- Continuous learning experience & career growth opportunities
- 100% Remote position
- Competitive compensation based on location market rates
- Welcoming environment where feedback and suggestions are considered
- Diverse & global team environment
