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BounceBO

UX/Product Researcher (6 months Contract)

Bounce operates the world's largest luggage storage network, connecting travelers with 32,000+ secure locations globally through a convenient mobile app and marketplace platform.

Bounce

Employee count: 51-200

United States only

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Bounce is a global luggage storage marketplace looking for a UX/Product Researcher to join on a 6-month contract to level up our research practice. The ideal candidate thrives in fast-paced environments and leverages mixed-methods research to democratize insights across the organization.

Requirements

  • 6+ years of experience in UX/Product Research, ideally in B2C or marketplace environments
  • Strong communication skills — able to distill insights and influence decision-making
  • Experience coaching or mentoring cross-functional partners
  • Pragmatic and able to thrive in fast-paced environments
  • Proactive, organized, and able to own end-to-end research processes

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Bounce

Learn more about Bounce and their company culture.

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Bounce is transforming how people experience travel by building cloud storage for the physical world. The company operates the largest global luggage storage network, connecting travelers with 32,000+ local business locations across 4,000 cities worldwide. The problem Bounce solves is real and urgent: millions of travelers are held back each day by their belongings, forced to plan their journeys around luggage rather than experiences. Bounce's platform liberates travelers to explore cities unencumbered, whether they've just checked out of a hotel, arrived early for an accommodation, or simply want to move freely without dragging bags through streets.

Founded in 2018 by Cody Candee and Aleksander Rendtslev, Bounce has scaled rapidly to serve over 3 million users and store 10 million+ bags, paying more than $10 million to small business partners in 2024 alone. Named the Inc5000's fastest-growing travel company in the USA, Bounce is backed by leading Silicon Valley investors including Andreessen Horowitz, General Catalyst, and Sapphire. The company's capital-efficient marketplace model partners with local retailers - hotels, dry cleaners, cafes - to provide secure, convenient storage without the massive infrastructure costs of traditional logistics. With more global locations than Burger King and more NYC locations than Starbucks, Bounce is making travel lighter and more accessible for everyone.

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Bounce

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