Outbound Sales Specialist

Your career as an Outbound Sales Specialist at Booksy will place you at the heart of our mission to empower beauty professionals. You'll be instrumental in finding and converting leads, expanding our customer base, and mentoring a small team to achieve success. By embodying Booksy's values, you'll play a key role in driving our growth and shaping the future of our business.

This is a remote position from within the UK, with occasional travel to our Eastbourne office (which you can expense), for trainings and team meetings. Please note the salary range is £28,000-£30,000 base + uncapped commission.

What You'll Do:

• Actively follow up on leads to qualify and convert them into sales opportunities through cold calls.
• Actively build an online presence to build your Booksy brand and generate leads through these channels. Utilise email outreach, social selling, and other communication channels to engage prospects. Work closely with the marketing team to share best practices, identify trends and share ideas.
• Identify lapsed customers or clients and develop strategies to bring them back on board through tailored outreach.
• Analyse past closed-lost opportunities and develop strategies to re-engage them, turning them into warm leads. Collaborate with the sales team to review previous interactions, identify missed opportunities, and create a path forward for re-engagement.
• Work closely with sales and marketing teams to ensure alignment of strategies and messaging. Provide regular updates on campaign results, lead quality, and conversion metrics. Maintain accurate records in CRM, tracking every interaction and lead progression. Excellent management of your pipeline and ensure each lead is worked effectively by following the prescribed contact strategy.
• Collaborate with your sales manager to develop and implement effective sales strategies. Meet and exceed monthly sales targets and KPIs by utilizing your own skills and experience, following the Booksy Sales Methodology, and maintaining a high level of productivity. Attend assigned meetings and training. Participate in ad hoc projects. Stay up-to-date with industry trends and market developments.

Requirements

Essentially, to ensure you succeed in this role, you’ll need:

• You’ll need proven, hands-on experience in outbound sales position in a B2B environment
• Experience in selling to SMB businesses at a high volume, and closing, would be preferred 😎
• Google Suite proficiency and strong tech skills; you'd be confident running a demo on the Booksy app, and using Salesforce as your CRM.

What will set you apart:

• Industry knowledge or strong interest in beauty/salon sector
• Competitive, driven, and resilient with strong work ethic 🚀
• People-focused: great communicator, problem-solver, and persuader
• Highly organised, adaptable, and able to juggle multiple tasks
• You are a team player with a positive, can-do attitude

Benefits

• This is a fully remote position within the UK, we take pride in being a globally distributed team
• A holiday allowance of 25 days + public holidays + your birthday day off
• Vitality Private Medical Cover (including dental and optical) with self-funded top up options for dependents
• Access to Worksmile wellbeing app
• Enhanced salary sacrifice pension scheme. Employee contributes 5% and Booksy matches at 5 %
• Life assurance (4 x your annual salary)
• Lifestyle discounts available through Vitality Program

A bit about Booksy:

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy.

Our diversity and inclusion commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.

How AI helps us find great people

Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more.