AI Engineer

🐦 About Birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports around 4.8 million (and growing) care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. This enables us to collect over 1.5 billion data points on care recipient wellbeing each year, making Birdie the holder of the largest structured community healthcare dataset in Europe.

Birdie was founded in 2017, a B-Corp certified company that leverages technology to reimagine home care. With a total raise to date of $55M, we secured our Series B funding in 2022 led by Sofina, Omers, and Index Ventures, fuelling our mission to transform care.

Recognised for its innovation and impact, we have received numerous accolades, including ranking 6th in the 2023 Deloitte UK Technology Fast 50 and 21st in Deloitte's EMEA Technology Fast 500 in 2024. We joined Tech Nation's prestigious Future Fifty 2024 cohort and was featured in the Sifted 100 list of fastest-growing UK & Ireland startups in 2024. Furthermore, Birdie was named an NHS England Assured Supplier for Digital Social Care Records in 2023 and won the Innovative Solutions in Home Care Award at the 2024 Leaders in Care Awards.

Check out our principles and join us at Birdie as we continue to push the boundaries of what's possible in home healthcare. Together, we will continue to make a meaningful difference in the lives of millions.

🚀 Your mission at Birdie

We strongly believe that data holds the key to unlock innovation in social care. It is the foundation of how we learn as a company as well as how we enable our customers to improve their services. Our applications and services generate a wealth of rich data - it is essential that we’re able to process, analyse & deliver as much of it as possible to improve the lives of older adults.

You will help maintain and build out our next-generation data platform enabling Birdie services to exchange data in real-time allowing product squads to quickly develop features building on information captured by other services. Your efforts will provide a variety of roles the ability to analyse and improve how users interact with Birdie products, as well as unlocking optimisations to our existing data mesh.

You’ll be working with our data engineering team and closely with the infrastructure and product squads to make sure that the right data is available at the right time to solve real customer problems.

🦸‍♀️ How you will contribute

Your objectives when joining will be to:

• Build out our AI Product Vision using the right technologies to solve today’s problems as well as the challenges Birdie will face in the future:

  • Birdie’s data footprint doubles every quarter, making it essential to leverage scalable AI solutions to ensure data insights remain actionable for our customers and internal teams.

  • Have a deep interest in understanding our users workflows and pain points looking for novel ways through AI to solve them

• Develop AI-driven tools, models, and documentation willing to share knowledge and up skill our broader engineering teams:

• Build and maintain AI infrastructure leveraging the latest technology approaches:

  • Investigate cutting-edge approaches like generative AI or reinforcement learning to drive adoption and impact.

  • Ensure seamless integration of AI into existing platform and customer-facing processes.

🤩 We'd love to hear from you if you have:

• At least 2 years of experience working in an AI engineering or machine learning role supporting customer-facing processes and infrastructure.

• Experience working in a cross functional product engineering squad with deep interest in understanding and solving end user problems.

• Proven expertise in building scalable machine learning models and deploying them into production environments.

• Passionate about enabling others with tools, frameworks, and documentation—ensuring teams can independently leverage AI without creating bottlenecks.

• A technical leader who stays curious about emerging technologies (e.g., generative AI, reinforcement learning) and rapidly evaluates their pros/cons for practical applications.

• Strong communicator capable of explaining complex AI concepts in simple terms understandable by non-technical audiences.

• Quality-focused—advocates for best practices in model training, testing, and deployment to ensure reliability and accuracy.

• Outcome-driven—prioritizes delivering impactful solutions over pursuing theoretical perfection.

• Deeply committed to ethical AI practices, including data privacy, clinical safety, security, and fairness in algorithmic decision-making.

Here’s the Data & AI Stack in Place Today:

• Data Extraction/Load: FiveTran, Meltano

• Storage: AWS S3 / AWS RDS / Snowflake

• Data Streaming: Kafka Connect (via Strimzi)

• Transformation: DBT

• Product Analytics & Event Collection: Amplitude & Segment

• Commercial Tooling: Hubspot, Planhat, Intercom

• Company & Customer Analytics: Looker

AI Tools & Frameworks: (to be built upon)

• TensorFlow / PyTorch for model development.

• AWS SageMaker or Vertex AI for scalable model deployment.

• OpenAI APIs or Hugging Face for generative AI applications.

🙌 What are the benefits?

People are our core strength. We are social entrepreneurs, boasting an outstanding culture with strong values (B-Corp certified). We offer intentional benefits and invest in our team's growth, satisfaction and ability to thrive:

✨ Compensation

Our salary packages are competitive, the role is £80k - £100k per annum. We also grant generous stock options to any permanent employee at the end of the probation period. We adjust salaries based on the cost of living index for employees based outside of the UK.

🏝 Location

This role will need to be based in the UK. We organise regular in-person events and online socials to make sure you can meet up with peers.

Birdie does not currently support any visa applications and therefore we do require permanent right to work in the UK.

🌱 L&D budget

Learning an growing is a fundamental part of Birdie life. You'll have an annual personal development budget to put towards books, courses, trainings and conferences; continuous coaching within the team and with external experts.

🏡 Work From Home budget

Making your workspace comfortable is important to us, you’ll have access to a WFH equipment budget to ensure you have what you need.

🌴 Paid time off

We offer 33 days of holiday (inclusive of bank holidays) and close between Christmas and New Years outside of this. We also support you in celebrating the big moments, all Birdies get an extra “Birthday” day off and can choose to take it at any point in the year.

🫶🏻 Birdie giving days

Birdie is a B-corp and we care deeply about ethical and social impact. Birdie will pay you for 2 days of volunteering (to a cause you’re passionate about) each year.

🌍 Sabbaticals

We want Birdies to stick around for a while! After 4 years you can choose to take a sabbatical of up to 3 months.

👩‍⚕️ Private health insurance & Gym and wellbeing discounts

Comprehensive health insurance with AXA that covers many physical and mental health costs. Gym discounts and numerous other wellbeing perks via Happl.

🚲 Cycle to work scheme

Birdie will buy a bike up-front and you can salary sacrifice to pay-off over the next 12-36 months

👼🏽 Parental Leave

Highly favourable parental leave policy; once you have spent twelve consecutive months on our payroll, primary caregivers are entitled to 26 weeks of parental leave at 100% of your usual salary and secondary caregivers are entitled to 12 weeks of parental leave, at 100% of your usual salary.

🐣 Fertility Leave

Birdie recognises the emotional and physical challenges of fertility treatment and investigations, and supports all Birdies by offering 5 additional paid days of leave.

👵🏻 Employer pension contribution

Birdie contributes 4% of your salary to your pension when you contribute 5% (UK Birdies)

⛷ Frequent company socials, trips and meals

We organise many socials, quarterly retreats and annual company-wide retreats

🌈 Diversity, Equity, Inclusion and Belonging

At Birdie, we're committed to creating an environment that promotes diversity, equity, inclusion and belonging.

It's essential to us that you’re able to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise and all applicants will be considered for employment without attention to these aspects.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.

Compensation Range: £80K - £100K