Risk Operations Analyst, COE (QA)

Binance is a leading global blockchain ecosystem seeking a detail-oriented Risk Operations Analyst to oversee and enhance the quality of risk operations within the team. The ideal candidate will have strong knowledge of KYC, fraud, and risk operations, excellent communication skills, and a passion for emerging blockchain technologies.

Requirements

• Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in any discipline.
• Minimum of 2 years’ relevant experience in risk operations, fraud prevention, KYC, or related fields.
• Strong understanding of KYC, fraud detection, and risk operation processes.
• Solid knowledge of customer satisfaction and quality assurance programs.
• Experience with AI-related projects (e.g., AI quality monitoring or automated QA systems) is highly desirable.
• Excellent organisational and time management skills.
• Effective facilitation skills for meetings and presentations.
• Proficient verbal and written communication skills in English and the primary language of the supported market.
• Passionate about emerging technologies, particularly blockchain and related innovations.
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.

Benefits

• Competitive salary
• Company benefits
• Work-from-home arrangement