HR Systems Administrator

Position Title: HR Systems Administrator

Reports to: Head of People

Location: Remote

Contract type: Fixed term 6 months (with the possibility to extend)

About BibliU

BibliU is an award-winning digital learning platform that provides easy access to textbooks and reading materials, making learning more equitable and effective. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.

Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Science Enterprises.

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in EdTech, BibliU is the perfect place for you. Join us and help revolutionise the way students and educators access and interact with learning materials.

Position Overview

We are seeking a technologically proficient and adaptable HR professional to become an integral part of our team. In this vital role, you will provide first-line system support and ensure accuracy and compliance across our main company-wide systems, including Google Workspace. The ideal applicant will have a proven ability to quickly master new digital tools and systems, and will be comfortable navigating various technological platforms, demonstrating both quick learning capabilities and digital savviness.

Your initial six-month term will focus on automating features currently underutilised in our systems, updating, and implementing further training to set our team up for success. This is a particularly exciting time for us as we have recently acquired a company and will require your support in rolling out our systems to integrate the new team effectively. This will include additional administration to ensure correct access and training. As a tech-based and remote-first company, our systems are crucial for maintaining productivity, innovation, and fostering a collaborative culture.

Prior experience in leveraging technology to enhance efficiency in a non-technical role is highly desirable. This position has potential for extension beyond the fixed term, reflecting the critical nature of this role. If you are ready to make a significant impact at an exciting moment in our company’s history, we would love to hear from you.

What you will be doing:

• First Line Support: Act as the initial contact point for HR system queries through the HR helpdesk ticketing system.

• Training, Education, and Documentation: Create, maintain, and update training materials to ensure accuracy, timeliness, and user adoption.

• Change Management and Project Support: Assist in change management activities related to system updates to aid in the successful adoption of new processes and functionalities.

• Continuous Improvement Projects: Contribute insights and suggestions for enhancing system functionality and user experience.

• Data Maintenance: Perform data cleansing and ongoing maintenance of all systems to ensure optimal performance.

Requirements

What we are looking for

We are looking for you if you are a seasoned HR professional with strong proficiency in systems and technology, adept at managing and optimising HR information systems. Alternatively, you might be an experienced systems or IT professional who is eager to delve into the HR sector, seeking to leverage your technical expertise within a human resources setting. The ideal candidate will have a solid understanding of technical systems and a proven ability to apply this knowledge effectively, whether you come from an HR background or are looking to transition into this field. This role calls for a proactive approach, exceptional problem-solving skills, and a dedication to using technology to improve HR functions.

Must have:

• Experience in Systems Administration,.

• Proven experience as an admin on Google Workspace.

• Solid experience with system onboarding processes.

Good to have:

• A strong understanding of HR systems

• HR/People Operations experience

• Understanding of Data security and GDPR best practices

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• 🌴 35 holiday per year - yep, that’s not a typo!

• 🎂 Your birthday off

• 🌱 12 scheduled company wellness Fridays off per year

• ❤️ Enhanced maternity & paternity allowance

• ⏰ Flexible working hours - we’re a remote team spread across the US, the EU, and even Australia!

• 💻 Work-from-home allowance to help you set up your dream WFH station

• 🚴 Cycle-to-work scheme (UK)

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.